House Of Slippers Reviews

Name: House Of Slippers
Address: Unit 3a-b 55 Hastings Road, Leicester
Rating: 4.66

4.7 Rating 7,510 Reviews

92 %

of reviewers recommend House Of Slippers

4.7

Based on 7,510 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About House Of Slippers:

House Of Slippers meets all your slipper dreams, with great promotions & top brands. Approved stockists of UGG, Barbour & Shepherd Of Sweden. Free UK delivery on orders over £10.

Visit Website

Phone:

0116 326 0609

Email:

info@houseofslippers.co.uk

Location:

Unit 3a-b 55 Hastings Road
Leicester
LE5 0BT

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House Of Slippers 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very comfortable slippers and a great fit.”

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Posted 1 year ago

“Ideal house shoes very comfortable.”

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Posted 1 year ago

“I waited well over a year for the size 8 that I wanted. There was always size 11 in stock. I eventually received the size I wanted and they are very well made, good quality and very sturdy. The long wait was certainly not acceptable in 2022/2023.”

Helpful Report

Posted 1 year ago

Dear Robert, Thank you for the review and I am pleased the slippers you wanted are now back in stock and you were able place an order. Sincerest apologies for the delay in restocking the pair, we always strive to restock items promptly but occasionally there are delays with the manufacturers. We do appreciate your invaluable feedback and please do let us know if you need any further assistance. Kindest Regards, Sonal.

Posted 1 year ago

“I purchased the slippers for my husband's uncle who had been discharged from hospital following a hip operation. His feet were very swollen and the one on the operated leg moreso so I purchased the super wide size. I am happy with the slippers and my husband's uncle seems to be too.”

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Posted 1 year ago

“The company is quick in sending items and that is satisfactory, but very slow in refunding money to you. Despite a promise to do it within 7-14 days, I am still waiting 16 days later and got this message. 'As I'm sure you can imagine, we receive hundreds of returns a day to process refunds for and this can take some time to work through. Rest assured we are working round the clock to ensure we can refund returns as quickly as possible.'”

Helpful Report

Posted 2 years ago

Dear Linda, Thank you for the review and I am sorry for any delay in processing your refund, we will always endeavour to process your refund as quickly as possible. In exceptional circumstances, refunds can take slightly longer but this has now been refunded for you. We thank you for your patience and once again apologies for the inconvenience caused. Kindest Regards, Sonal.

Posted 1 year ago

“The slippers were exactly what I wanted to buy as a gift. The recipient is very pleased. The delivery was prompt. All was good.”

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Posted 2 years ago

“The shoes look good and fit as expected although I haven’t taken them out for a test walk yet as they are summer shoes and it’s still very much winter. Ordering and delivery cannot be faulted-excellent”

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Posted 2 years ago

“Not g fit and over 2 weeks since I returned them still no refund”

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Posted 2 years ago

Dear Jillian, Thank you for the review, am sorry to hear the pair did not fit as expected and for any delay in processing your refund. We will always endeavour to process your refund as quickly as possible, in exceptional circumstances, refunds can take slightly longer but this has now been refunded for you. We thank you for your patience and once again apologies for the inconvenience caused. Kindest Regards, Sonal.

Posted 1 year ago

“Very good price. Very poor size calculation, I brought 8's (I normally wear a size 7.5 UK) but they wouldn't fit until I removed the linings and fitted a thin inner sole. I went onto your site to return/order 9's but they were out of stock! So all in all you need to look at sizing in the real world, such a shame as it's a really good product which I have been wearing for many years. KW.”

Helpful Report

Posted 2 years ago

Hi Keith, Thank you for the review and I am sorry to hear the pair did not fit as expected, unfortunately, the sizing is what is given by the manufacturer and not set by us. We do find that all brands can vary slightly with their fittings and I can only apologise for any inconvenience caused. I have set up a back in stock notification on your behalf and we will be sure to email you when the pair is available to buy again should you wish to make a purchase and once again, sincerest apologies for the inconvenience caused here. Kindest Regards, Sonal.

Posted 1 year ago

“Plenty choice of slippers on their website. Excellent prices. Very quick dispatch of items ordered.”

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Posted 2 years ago

“Very good service.”

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Posted 2 years ago

“A good set of socks at a good price.”

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Posted 2 years ago

“So comfortable”

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Posted 2 years ago

“Unfortunately the slippers purchased had to be returned as they were badly made.”

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Posted 2 years ago

“Slippers were fine .delivery awful .paid express delivery of 4.99 but waited several days to receive them with daily calls to the company. Expected full postage refund of 4.99 . Received £2 which I thought was mean spirited. Doubt if I d use again. Shirley”

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Posted 2 years ago

“Although it seemed that there was a relative small choice of the item I purchased,the item was just right for me.”

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Posted 2 years ago

“i am very pleased with the slippers would order again and tell everyone what a great company to deal with *****”

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Posted 2 years ago

“Very fast delivery,perfect fit,comfy to wear,highly delighted! Will definitely buy again.”

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Posted 2 years ago

“Sizes are smaller than normal. Need to size up by 1 or 2 sizes”

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Posted 2 years ago

“Very happy with my Beatrice slippers!! So warm and love the unusual styles you have. Next time I will get them coated it's worth it. ( also very simple return service) Thank you House of Slippers, I will be back!”

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Posted 2 years ago

House Of Slippers is rated 4.7 based on 7,510 reviews