House Of Slippers Reviews

Name: House Of Slippers
Address: Unit 3a-b 55 Hastings Road, Leicester
Rating: 4.66

4.7 Rating 7,510 Reviews

92 %

of reviewers recommend House Of Slippers

4.7

Based on 7,510 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About House Of Slippers:

House Of Slippers meets all your slipper dreams, with great promotions & top brands. Approved stockists of UGG, Barbour & Shepherd Of Sweden. Free UK delivery on orders over £10.

Visit Website

Phone:

0116 326 0609

Email:

info@houseofslippers.co.uk

Location:

Unit 3a-b 55 Hastings Road
Leicester
LE5 0BT

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House Of Slippers 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The slippers are just what I was after. I read some of the reviews beforehand so ordered a size bigger as recommended and they fit fine. The amount of woolly sheepskin inside the slipper is just great, not too much. Will order another pair when I have worn this pair out.”

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Posted 2 years ago

“Great fit and very comfortable and also practical”

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Posted 2 years ago

“Good prompt service no problems and arrived on time Thankyou”

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Posted 2 years ago

“Ordered 2 pairs of Skechers slippers. Both as described and arrived promptly.”

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Posted 2 years ago

“Love the slipper lovely quality and good value”

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Posted 2 years ago

“So far 5/5 I got these for the wife as part of her Christmas gifts and she likes them they fit well are comfortable and warm.Wife’s happy I am happy😃👍”

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Posted 2 years ago

“Fast delivery. Great choice.”

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Posted 2 years ago

“Slippers arrived quickly despite postal strikes and pre-Chrismas parcel chaos and exactly as described. Very happy. Thank you very much.”

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Posted 2 years ago

“Beautiful quality, arrived in good time, true to size”

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Posted 2 years ago

“Excellent service got them in time for xmas slippers are as described and very good quality.”

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Posted 2 years ago

“So annoyed - slippers arrived in a bag not box then despite packaging order slip and documentation saying beige I received pink slippers not beige!! Called up to complain and told nothing they can do return and order again, didn’t even offer to pay for next day delivery! Bad service.”

Helpful Report

Posted 2 years ago

Dear Evie, Thank you for the review and I am sorry to hear this has happened, please kindly return the pair with the prepaid returns label I have issued via email so we can rectify this for you promptly. Please accept my apologies for the inconvenience caused and feel free to email me back if you need any further assistance at all. Kindest Regards, Sonal.

Posted 2 years ago

“I wasn’t able to put a different address on the order, it used the address I gave with my debit card and didn’t give me the option to deliver to another address. I wanted to send it as a present but I wasn’t given that option.”

Helpful Report

Posted 2 years ago

Dear Customer, Thank you for the review and I am sorry to hear you had difficulty placing the order. You can change the delivery address at checkout if it is different from the billing address by using the edit tab on the delivery address before placing the order. Our customer services team is always on hand via Telephone, WhatsApp and Email if you ever need any assistance whilst trying to place an order. Please accept my sincerest apologies for the inconvenience caused here. Kindest Regards, Sonal.

Posted 2 years ago

“Ordered size 6 slippers came as a size 5 in a size 6 box.”

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Posted 2 years ago

Dear Eileen, Thank you for the review and I am sorry to hear this has happened, we will be more than happy to look into and rectify for you. Please can you kindly contact our Customer Services department via Email, Telephone or Whats App quoting the order reference number and we will be more than happy to investigate the matter? Please accept my apologies for the inconvenience caused and we look forward to hearing from you. Kindest Regards, Sonal.

Posted 2 years ago

“Slippers were advertised as £14.99, but when I checked my Paypal statement, I had been charged £35 extra for postage. They replied to my email by saying that this was due to me choosing the Royal Mail option. This postage was not included on my final checkout balance. Leicester to S.Wales £35 Royal Mail?? Very deceiving and misleading. Ended up paying £50 for a pair of slippers.”

Helpful Report

Posted 2 years ago

Dear Deborah, Thank you for the review and I am sorry to hear this, I have looked into this for you and unfortunately, when the order was placed on the website you chose the Special Delivery by 9am option which is why the cost of postage was £35. At checkout all orders are confirmed with all prices shown, this would have displayed the contents of your basket and the delivery fee which you would have been asked to check before confirming the order and making payment. I have also checked the order confirmation and this is also confirmed on there which would have been emailed to you when the order was placed. The order was delivered as per the Special Delivery service selected via Royal Mail and within the specified time frame. Whilst I am truly sorry for the inconvenience caused here, we cannot refund the delivery cost and in no way have been misleading as all the information was provided at checkout. Once again, please accept my sincerest apologies for the inconvenience caused here. Kindest Regards, Sonal.

Posted 2 years ago

“Very comfortable, lovely colour navy”

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Posted 2 years ago

“Fast delivery and good communication. All goods are reasonably priced. Will definitely use again for future purchases.”

House Of Slippers 5 star review on 11th December 2022

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Posted 2 years ago

“Customer Service has been very helpful and conscientious when I needed to contact them when placing my order. Delivery was speedy. Would buy from House of Slippers again, and would recommend them.”

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Posted 2 years ago

“Really great looking socks, there are for a Christmas present. Came in good time.”

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Posted 2 years ago

“Easy to order .excellent value . Thank you”

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Posted 2 years ago

“Hello I am sorry but I haven't received my slippers yet I realise this could be delayed if coming by postal service Can't really leave a review”

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Posted 2 years ago

Hi Elizabeth, Thank you for your review and I'm very sorry for the delay in receiving your order, the tracking has since updated to show the parcel was delivered on 16/12, I do hope you now have your order. We are grateful for your patience and support during these times, sincerest apologies for the inconvenience caused. Kindest Regards, Sonal.

Posted 2 years ago

House Of Slippers is rated 4.7 based on 7,510 reviews