Hot Tub Centre NI Reviews

Name: Hot Tub Centre NI
Address: Maryland Industrial Estate, 21, Ballygowan Rd, Moneyreagh,, Belfast
Rating: 5.00

5.0 Rating 146 Reviews

100 %

of reviewers recommend Hot Tub Centre NI

Company Reviews

Metrics

5.0

Based on 146 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Hot Tub Centre NI 5 star review on 5th December 2024

Anonymous

Anonymous // 01/01/2019

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“After having a drastic experience with a different company my partner and I were very cautious about where we could get a good quality hot tub. We came across the hot tub centre and have never been happier. The customer service is absolutely impeccable and I could not fault them. They done everything to makesure we were happy and the quality of the tub is top notch. Thank you so so much guys.”

Hot Tub Centre NI 5 star review on 13th June 2023

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Posted 1 year ago

“A great service at very short notice ,I would highly recommend using the HTC .”

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Posted 1 year ago

“I recently got a service done on my hot tub and was very pleased with the results, they replaced any cracked seals, replaced broken parts and removed any flaking from the surface. The results were great, it feels like a brand new tub.”

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Posted 1 year ago

“Very happy with our experience purchasing our new hot tub from the hot tub centre NI. Staff very helpful, friendly and efficient. All good. Would definitely recommend this company.”

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Posted 1 year ago

“We had a great service from Alastair. Loving the tub. Thank you”

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Posted 1 year ago

“Excellent service from start to finish. Highly recommend.”

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Posted 1 year ago

“Love my hot tub it’s even great that if I move house house I can get it moved for a mall price, I do need to order more cleaning things for it soon tho”

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Posted 1 year ago

“Brilliant service .friendly efficient staff . Open and honest with their sales . Would highly recommend.”

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Posted 1 year ago

“From the moment we stepped into the showroom to the lads delivering and installing it we had excellent service. The price was good and it looks classy being dark interior. It came with features you normally have to pay extra for. Delighted with it.”

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Posted 2 years ago

“Very easy to deal with / professional service from order to delivery. i ordered a 2 person sauna, and Hot Tub Centre done the rest. would highly recommend.”

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Posted 2 years ago

“Brilliant experience from start to installation. Jude’s wealth of knowledge helped us choose the right tub and everything fell into place after that, Alistair and Conor were outstanding nothing was a bother on the installation day. Thank You for making this a great purchase”

Hot Tub Centre NI 5 star review on 26th August 2022

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Posted 2 years ago

“I have purchased a hot tub in 2021 and recently a sauna, the sales and aftercare service are both excellent. The staff in the showroom and the guys who installed the equipment very friendly.”

Hot Tub Centre NI 5 star review on 11th August 2022

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Posted 2 years ago

“Super pleased with our hottub. Advice in store and installation was a breeze and the staff were brilliant.”

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Posted 2 years ago

“Excellent customer service and the installation guys were fantastic - fast, efficient and left no mess behind. Our new infrared sauna is well used!”

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Posted 2 years ago

“Fantastic service. We were very impressed and it exceeded our expectations. They went over and above and proactively suggested a number of helpful solutions for us and we would strongly recommend them as a company.”

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Posted 2 years ago

“Alastair and Conor from The Hot Tub Centre have just fitted our new hot tub. They did a brilliant job. All very professional and straight forward. I highly recommend them and the hot tub!”

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Posted 2 years ago

“Great service from The Hot Tub Centre.”

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Posted 2 years ago

“We bought our first hot tub from "The Hottub Centre" 19 years ago and decided on an upgrade this year. After about 3 hours at their showroom getting in and out of various tubs, we decided on the Donard. It has a very modern chic look with blue tooth speakers, variable coloured lights, plenty of jets, seats and ample foot space. This time we decided to have the tub wired into the mains rather than go with a plugin version as before. What a difference this makes. That is not to say a plugin version is not good, it's just not as good. The Hottub Centre gave me the name of an experienced hot tub electrician and also arranged a crane to remove our old tub and position the new one. Our new tub was up and running within 2 weeks of ordering. I have always found The Hottub Centre very helpful with after service and this is why we returned to this family business for our new purchase. I would thoroughly recommend them. Please note that a crane is not always needed in all circumstances, only when access is difficult.”

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Posted 2 years ago

“We purchased a Wellis SwimSpa through the Hottub Centre a few years back and find the team really good with aftersales services and support. It is an excellent swimspa and has been a great addition for our handicapped daughter as well as the rest of the family. I would definitely recommend both the Wellis Swimspa and the guys at the Hottub Centre to anyone looking to install a hottub or swimspa.”

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Posted 2 years ago

“Hot tub center NI was recommended to me having searched the market for cheaper quality examples. Found the guys very informative and honest, install lead in time was quick and on the day promised, would highly recommend”

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Posted 2 years ago

Hot Tub Centre NI is rated 5.0 based on 146 reviews