Hospitality Centre Reviews

Name: Hospitality Centre
Address: Kemp House, 152 City Road, London, Kemp House, 152 City Road, London, London
Rating: 4.90

4.9 Rating 879 Reviews

98 %

of reviewers recommend Hospitality Centre

Company Reviews

Metrics

Info

4.9

Based on 879 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

0208 158 7772

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Hospitality Centre 5 star review on 4th November 2024

Sebastian

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service! Myself and friends had a great day at the rugby! From booking right through to the event - bent over backwards to make sure we had the best expirance possible. 5 star”

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“Very relaxed. Well guided”

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“Excellent service from the team throughout the day, Dane was a star! Scotland sealed back-to-back London Sevens titles as they came from behind to beat England 12-7 at Twickenham. Unforgettable day for the Scotts, will definitely be booking with Hospitality Centre in the future!”

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“all round excellent care”

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“Went out with friends and had an awesome time. The boys looked after everything. Would 100 percent book with them again.”

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“Not attended the event yet, but experienced a price difference that I queried and the difference was refunded within the hour - Alex is a star, excellent customer service! Julie from Manchester”

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“We have made bookings a few times now with the Hospitality Centre for corporate customers, and the service received is always of a very high standard. Alex deals with our enquiries in a very prompt manner and is very informative, so you know exactly what you are getting. We look forward to doing more business with them in the future......great service! Nick Phipps Oak International Travel, Telford.”

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“The box was not in the position promised. It was also over subscribed so there were more people than seats. The VIP package we purchased included parking, but no parking permit was sent. As a booking incentive food was added to our package but that didn't materialise either. The tickets only arrived 48 hours before the event but possibly worst of all, we could not make contact with Simon or anyone else once payment had been received. They didn't answer any of the phone numbers nor reply to emails. We would not consider using them again.”

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“First class service and quick response when emails sent. Would definitely use again.”

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“What a fantastic company, so professional, polite & friendly. I Purchased VIP tickets for Drake at the O2 arena and Alex Neill guided me every step of the the way. 5 star service and I highly recommend them.”

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“My friends and I had an absolute ball at cheltenham this year thanks to these guys. The service was outstanding the view of the track was great and the whole day couldn't of gone better. I will be booking up again for next year.”

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“Booked Wembley tickets through hospitality centre, the prices were a lot better than what other sites were charging!!! There were no hidden costs, really simple to book the tickets and my seats in club Wembley were fantastic! I will use this company again. 😀”

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“Really good day watching England at Wembley. Our tickets were for seats in Club Wembley... this was a unbelievable experience. The staff were really welcoming and really helpful. Our seats were perfectly positioned that we could see everything on the pitch, on the screen and in the dug out! We purchased our tickets through the Hospitality Centre, this was a simple process and I will definitely use them again. They were friendly and extremely helpful.”

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“Very professional service. Simple fast and made for a special day so will definitely be using again”

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“Just wanted to say a big thank you to Steve and the rest of the team at Hospitality Centre for all their help with arranging a great day out at Cheltenham this year. Even though we changed our minds on how many people were coming time and time again you were accommodating to our needs and always happy to help. See you next year....will be a bit more organised this time :)”

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“Yes, I'm inclined to agree with the previous comment made ie that this "company" is really not so great when it comes to providing a professional service etc to its customers post the initial sale of tickets. Will my purchased tickets even/ever arrive? I'm really not too sure right now! It would help if they replied to email queries or could simply take more telephone calls? Using a hospitality company should take the stress out of purchasing expensive event tickets but .....!”

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“Rang them twice, left several voicemails. seems like a one man band, i thought the whole point of hospitality is that they take the stress out of organising a day out”

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“They were very accommodating in the box, the food was amazing, the seats to go with the box were amazing and it was overall a great day. Along with this we won the rugby so happiness all around!”

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“I was very lucky to get tickets to an executive box at Twickenham. We had amazing 3 course meal and lovely drinks.The hostess looked after us very well.”

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“I was lucky enough to get some tickets to the England vs RSA game through Hospitality Centre, and was not disappointed! The hostess looked after us exceptionally well, and the food was amazing. There was a wide range of drinks and as soon as you asked for a top up it was done. Our seats were great, we could see everything clearly and they were comfortable too. Overall it was a great day out and I can't wait to do it again. I would highly recommend Hospitality Centre!”

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Hospitality Centre is rated 4.9 based on 879 reviews