Hospitality Centre Reviews

Name: Hospitality Centre
Address: Kemp House, 152 City Road, London, Kemp House, 152 City Road, London, London
Rating: 4.90

4.9 Rating 879 Reviews

98 %

of reviewers recommend Hospitality Centre

Company Reviews

Metrics

Info

4.9

Based on 879 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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0208 158 7772

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Hospitality Centre 5 star review on 4th November 2024

Sebastian

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best seats in the house! Thank you Hospitality Centre for making it an amazing night. Your service is excellent and the upgrade was unforgettable! Buffet style food, an all inclusive bar and dancing to the Spice Girls, it really couldn't get much better. Thank you for the memories - I'll definitely be booking through your company again!”

Hospitality Centre 5 star review on 11th July 2019

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“Seamless service from start to finish! Prompt email replies from Lilie and the tickets were hand delivered my Simon.”

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“The Hospitality centre was truly amazing , the staff were very attentive and food was first class. The seat that were along with the Hospitality were excellent.”

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“They were extremely helpful and took into account my requests which I changed several times which was not an issue at all. Prompt exchange of emails and phone calls returned. Great team!”

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“From start to finish Naomi made the process simple, quick responses to all queries. The end result was a night to remember and will definitely be using their services again”

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“We had a wonderful day at Hyde Park! The venue was great with a good choice of food outlets. The bar was well staffed with friendly people, however wine choice was restricted.Barbara was brilliant, our standing area was literally 3m away from her and the other acts. Great day out!!”

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“A day I’ll never forget, absolutely fabulous from start to finish. Had an amazing time from the welcoming to watching the performances. Barbra Streisand a legend..still buzzing. Thank you to Naomi Wheater for sorting everything and making it happen.”

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“Danes customer service is great. Quality service”

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“I had the time of my life at the Spice Girls and it was a total childhood dream come true!! Made even better by getting our tickets upgraded after a slight hiccup with delivery (completely my fault, I forgot to change my delivery address and no one was there to sign for them). As I had paid a lot for the tickets and it being the day before the concert, I was understandably a bit panicky that I might not make the concert, however, after a quick phone call, the stress was taken away and I was completely reassured I was going to be there! The upgrade was also the best ever and meant we got food and drink included, plus access to the after party to continue the dancing! Huge thanks again for the upgrade and making it a night my sister and I will never forget!”

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“Cannot recommend highly enough! This event was booked almost 8 months in advance, no issues with payment, any and all questions answered promptly and efficiently throughout (even if they were posed awkwardly by myself- I wanted everything perfect for my partner) Event instruction was perfect and as advertised, well received and enjoyed by my partner and I look forward to booking another event in the near future Paul”

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“shocking shocking shocking, avoid at all costs. I paid over the top for two pink tickets for 30th June, only got email a few days before, whilst I was away so printed tickets the morning of the event and they had given me tickets for the day before..... I had to pay for another lot of tickets at nearly £300 and when i've rang them today they will investigate but couldn't tell me when someone would get back to me.... Fuming is an understatement, what is there to investigate, they gave me the wrong tickets!!!!! WILL NEVER USE THIS COMPANY AGAIN”

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“We booked to see Billy Joel with Naomi, her approach to the sale and after sale service was excellent, Naomi was contactable at all times even out of hours. The venue, staff and food were fantastic. The whole experience from start to finish was so good I immediately booked the following morning for Elton John with the same package.”

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“I wanted to say a huge thank you to George and Martin for sorting the tickets for me. There was a bit of a tricky start as I booked the Dreams package tickets for Fleetwood Mac then it turned out there were none left, but then Martin and George managed to find some Go Your Own Way tickets. The seats and concert was amazing and my whole family throughly enjoyed it.”

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“A week to go before Billy Joel concert and still not received vip passes or tickets. I've had no response to emails or to messages left on voicemail. Phones not answered. Please get in touch!”

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“Paid £500 for BTS VIP seats. Naomi said they would be best seats in the house. They werent. After going back and forth she gave us block 228. Then she didnt want to know. Face value of tickets-£100. So be warned. Wouldnt use again”

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“What a fantastic experience from booking the tickets with Naomi who was a star in her own right, her advice and help was second to none. She promised us excellent seats and that’s what we got. Front row for Sir Rod @ Molineux Stadium. The VIP pack was excellent too with genuine Rod memorabilia. I wouldn’t hesitate in booking with Hospitality Centre again. Thank you for a fantastic evening. Julie”

Hospitality Centre 5 star review on 13th June 2019

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“Right from the start of engaging with Simon the service was five star, all my requirements and needs were met without any trouble. My enquiry regarding VIP seats at the play of final was met with VIP treatment and help, nothing seemed to be any trouble and to top it all off my seats felt like the best in the stadium. Thanks for making the day special.”

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“Thank you so, so much Hospitality team! I feel so grateful and so lucky to have been able to get tickets through you guys. You made something which I didn't think was possible a reality. Everything about it was perfect, from the comfy chairs, to the incredible front row seats (couldn't believe it, row 1! We could even see back stage!) to the clean, nice toilets (but they're a bit hard to flush) to the cupholders, to everything else! Thank you for the banners and thank you for an amazing night that was so easy to book by a super reliable team!! The only things worth noting: Nobody at Wembley seemed to really know where we had to go. We asked quite a few people and they all told us different things and we ended up getting shouted at by two members of staff because we were confused. It would be even better if we could get floor seats or soundcheck tickets! I'm not sure how that would work with the food options, etc., but maybe it could be a different package? I'd definitely pay even more for it! Also, we were guided to queue earlier than we wanted. They were selling more merchandise there which probably had in stock what other places sold out, and yet we couldn't get to it which was a let down. For anyone trying to get highly-demanded tickets I'd definitely recommend Hospitality!!”

Hospitality Centre 5 star review on 4th June 2019

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“I got very generous help when I booked my tickets (BTS Love Yourself World Tour 2019). When the event approached I got in touch again just to confirm everything was in order. Panic raised when I found out my contact person had left and I didn't get a reply on my first email. I did get in touch and everything worked out very smoothly. Our seats were absolutely brilliant. I am very grateful for their patience and help.”

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“Spice Girls and Jess Glynn , Etihad stadium Manchester .. fab night . Naomi and team at the Hospitality Center looked after us all the way. Fantastic experience , great seats , lovely meal, great service ... a real treat when attending events with the Hospitality Centre Many thanks all , karen n hannah”

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Hospitality Centre is rated 4.9 based on 879 reviews