Hospitality Centre Reviews

Name: Hospitality Centre
Address: Kemp House, 152 City Road, London, Kemp House, 152 City Road, London, London
Rating: 4.90

4.9 Rating 879 Reviews

98 %

of reviewers recommend Hospitality Centre

Company Reviews

Metrics

Info

4.9

Based on 879 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

0208 158 7772

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Hospitality Centre 5 star review on 4th November 2024

Sebastian

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Attended Carabo Cup Final with ticket from Hospitality Centre. Excellent experience all round dealing with Dan. 5*”

Helpful Report

“Adam is great at HC very helpful and efficient used multiple times for various events. Most recently booked tickets to the Carabao Cup on behalf of a client - they said the seats were great, their team won, and they were over the moon.”

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“Thanks to Murrayfield hospitality for a great day out at Scotland v England rugby last weekend. Plenty positive feedback and chat in the office on Monday. And a special shout out to Adam Coughtrey for all his help with the booking process and information in advance of the event. The team had a thoroughly enjoyable day and for the Scottish amongst us, a perfect score to end the day on a high!”

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“I was extremely happy with the service provided by the Hospitality Centre recently. I wanted tickets for the Scotland v England Rugby Union International at Murrayfield, Edinburgh for myself and my husband in February 2024. As Adam Coughtrey, from the Hospitality Centre, had been so helpful with the purchase of hospitality tickets for the Peter Kay Show in Birmingham in 2023, I contacted him once more for help. As previously, he was excellent , providing me with superb service. Ultimately I purchased 4 hospitality tickets for the match and Adam, with his team, provided an outstanding service throughout. I was confident about paying for the tickets as I knew I could totally trust Adam. The information I received throughout the period prior to the event was speedy and thorough, with any questions answered immediately. I will definitely use this service again.”

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“Very professional service and would highly recommend”

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“Brilliant show and brilliant seats. Amex Lounge very convenient. Would thoroughly recommend booking through the Hospitality Centre - Adam was extremely helpful when I had to change my booking. Tickets were emailed in good time. Whole experience was excellent.”

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“Great night at Anfield for my four friends - Dan was excellent, replied to queries straight away and tickets were emailed through two days prior to the match. Wouldn’t hesitate to use again - thank you :)”

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“A fantastic, friendly service from Dan and his team. Made the process very easy and smooth. Will definitely be using The Hospitality Centre for our future company events.”

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“My Parents watch’s Strictly Come Dancing Live and they said how spectacular it was, the seats were amazing. The had the most amazing time. Adam dealt with our booking and he was so helpful, made the whole experience so easy.”

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“WHAT A DAY!! I've never done anything like this before but will certainly be doing so again! From start to finish the process was flawless. great communication, tickets supplied via email, great instructions on what to do and where to go. GREAT VALUE FOR MONEY. Have already recommended to friends and will certainly be back again! Takes it from a normal experience to something you remember. 10/10”

Helpful Report

“This is the first time we used The Hospitality Centre so were hesitant. However Dan O'Rouke was excellent, very informative and quick to reply to any queries. The day was straightforward and the hospitality was just as expected. The Hospitality Centre will definitely be our 'go to' for future games. Thank you”

Helpful Report

“Great to deal with very professional and thorough Dan was accessible by phone at any point I can't recommend them highly enough”

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“Really good company to deal with. Dan makes sure the whole experience is as smooth as possible from start to finish. Will continue to book events with this company.”

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“Great conversation from initial enquiry through until the date of the show. Highly recommended!!”

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“Hospitality Centre made a dream come true for my family. Dan’s customer service went above and beyond. Everything was explained, I was encouraged to ask questions and all the information provided was clear. The whole process exceeded my expectations and any request was for filled, they sent out a special note for me and I believe the price is great value for what you receive. We went to see Liverpool play at home on New Year’s Day we really were treated like VIPs, the seats we had were amazing with fantastic view of all the action. We will be booking again. Thank you all for making this a magical memorable experience we will never forget. Looking forward to the next one we book with you.”

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“Adam was great really responsive to emails and made the process quick and easy, the tickets were great and my husband and son loved being at Anfield.”

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“Booked and paid for tickets for the Liverpool Newcastle fixture on 1 Jan 2024. I come from South Africa and this is a once in a life time oppurtunity to see a match at Anfield. I is sad to advise that i still do not have my tickets .. Dan phoned me at 17h00 last night , and send instructions for NFC at Liverpool, followed instructions but cannot get hold on him again . Site shows no tickets. What happened to all the promises on your website on hassle free , helping customers through the process. 8 calls to your contact centre and nobody answers the phone .. just IVR voice recording. I pray that i will have tickets in time for the match on 36 hours time .. Kevin Wright”

Helpful Report

“I was looking for a special gift for my fiance's birthday. I spoke with Dan who was fantastic, helped me every step of the way. I have actually returned to Dan twice for Disney on Ice Tickets and England football at Wembley.”

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“So impressed. Dan was fantastic and made the whole process of getting tickets so easy. My Son had the best time watching England at Club Wembley and I couldn’t recommend Dan or the Hospitality Centre more highly. Already booked another outing!”

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“Adam was super efficient and helpful in sorting some Pete Tong tickets for us for a group of clients! The show was incredible and we had brilliant seats! All of the guests thoroughly enjoyed themselves, including the Amex Lounge. Adam was very quick to respond to any queries and we would certainly use again! Thanks again!”

Hospitality Centre 5 star review on 5th December 2023

Helpful Report

Hospitality Centre is rated 4.9 based on 879 reviews