Hospitality Centre Reviews

Name: Hospitality Centre
Address: Kemp House, 152 City Road, London, Kemp House, 152 City Road, London, London
Rating: 4.90

4.9 Rating 879 Reviews

98 %

of reviewers recommend Hospitality Centre

Company Reviews

Metrics

Info

4.9

Based on 879 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

0208 158 7772

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Hospitality Centre 5 star review on 4th November 2024

Sebastian

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thanks to Simon and the team at Hospitality Centre I was able to secure VIP tickets to see Liverpool v Burnley in the Premier Club. I was skeptical as I have had a bad experience with another company in the past, however the tickets were sent out 4 days prior to the match as promised. The service was impeccable from start to finish, regularly updated, the seats were in the central blocks of the Kenny Daglish stand with amazing views of the pitch! There were slight delays entering the stadium under the new ticketing system but we were pre-warned to get there early. I was entertaining a client from overseas who throughly enjoyed the experience and will certainly be calling on Simon and the team for future LFC matches. Well done.”

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“Relaxed. No stress. Simon made this possible.”

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“Absolutely fabulous. Simon and his team did a perfect job and made ny very busy schedule straight forward.”

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“Excellent service, booking was very straight forward, tickets arrived a couple days ahead of the event and we all enjoyed a fabulous day at Old Trafford thanks to Simon and his colleagues at the Hospitality Centre.”

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“Outstanding service. I was having trouble figuring out how to buy NFL tickets at 2:00 am from the US. I was able to call the Hospitality Centre directly and was walked through the process step by step. The service was courteous and professional and I will highly recommend it to anyone looking to attend an event. Thanks again!”

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“I contacted Simon Young at late notice for VIP tickets for the Gorillaz @ the O2 London. on 11/8/21. Simon came up trumps from start to finish and provided us with a fantastic experience. The staff and including at the venue were polite and helpful throughout. The concert was up there with the best. Thanks again Simon and hope to contact soon for another memorable experience. Eric”

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“Good communication leading up to the event and great seats at Wembley - would recommend to others.”

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“As first time customers with Hospitality Centre my husband and I attended this years British F1 , we would like to thank Simon Young and his team for keeping us updated throughout the lockdown and reassuring us of our options . From start to finish Trackside was a fabulous experience , from the super variety of street food on offer , the surprisingly good rose wine and the efficient friendly staff , we can’t wait to book for 2022 !”

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“I used the Hospitality Centre (HC) to treat my wife to Wimbledon for her 40th birthday. I received excellent service from day one with time taken to explain all options and the process. I booked it originally for July 2020 but the HC kept me informed of all changes/options at all times due to COVID postponement. I received excellent service/updates from the HC and never once felt in the dark or unsure. The day its self was fantastic, tickets arrived on time and very well presented. I received nothing but professional top class service from the beginning to the end of my Wimbledon journey with HC. Without hesitation I recommend HC 100%, I have used many hospitality companies in my lifetime and HC are without doubt the best in class!!!”

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“The Wimbledon VIP experience with Hospitality Centre was an excellent choice. Organisation and response was timely, accurate and detailed. Simon Young was our point of contact and ensured that everything ran smoothly for us, even considering the current Covid restrictions and hurdles to jump through. I cannot recommend the VIP experience highly enough. It was a 50th Birthday celebration for my sister and the memories we now have are unique. Wimbledon VIP is so well organised, with helpful and courteous staff. Will definitely consider Hospitality Centre for future events.”

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“This is the first time I have taken clients to the F1 at Silverstone, but Simon and the team were very supportive and everything came together smoothly. Once we arrived in the Fusion Lounge we had fabulous seats, access to free drinks including Champagne. Delicious Food and an outside area on Stowe corner to watch the action. I will be taking a bigger party next year. Well done to the Hospitality Centre.”

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“This is my first purchase with Hospitality Centre and I don’t live in the UK. Putting my trust in Simon Young resulted in a smooth successful transaction. His patience and understanding is certainly impeccable. Highly recommend!!!!!!”

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“The service was so friendly and efficient, and my hospitality tickets were sorted for me at a reasonable price. Thank you Simon Young.”

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“I have never used the Hospitality Centre before but the whole process has been outstanding. Simon has been fantastic, keeping me informed every step of the way throughout my booking. Can’t wait to go to the event now. Thank you Simon, your help has been very much appreciated.”

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“Credit where credit is due Some businesses have been put through complete turmoil over the last twelve months particularly the Hospitality business, seeing their revenue come to an immediate halt!! Simon from the Hospitality Centre & his company have proved they are a credit to the industry by averting a difficult situation for me the client. With many events having been rescheduled over the last twelve months it was my turn to have a difficult conversation as a personal situation collided with a rescheduled event. Initially we locked horns & expressed views as to the contract, terms and conditions, however, both wanting the right results & working together, I had too leave my trust in Simon, albeit frustrated! Simon delivered within hours a result that works for his business & financially for me. With their doors opening again they are in business & want to work. Most importantly the client is impressed & will be back to book further events. Well done Hospitality Centre.”

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“I have never used the Hospitality Centre before, but I found the whole experience very helpful. I was looking to arrange a package for Cheltenham 2022 and was dealing with Simon Young the companies sales director. Simon was superb and arranged for me an exceptional package. I was contacted regularly with updates .I was also assisted arranging accommodation and for that I was very grateful. I have to date found my experience of dealing with the Hospitality Centre first class and would have no hesitation in recommending the services that they offer.”

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“I have not been to the event yet but Simon was very help in the booking process and was able to answer my many questions.”

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“Had a great experience with Hospitality centre the guy I dealt with was called Simon and he really helped me from start to finish. He asked what I was looking for and tailored everything to accommodate me and what I wanted for that I am grateful he was attentive and listened to what I said the entire time and there was no loss of communication I will be dealing with this company again in the future 10/10 great job excellent customer service.”

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“Unreal service, replied to my query within the hour dealt through an amazing gentleman called Simon who was so helpful and went above and beyond to help out. Would thoroughly recommend this company especially him!”

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“Unreal customer service, enquired about an event and received a call within 20 minutes. Would highly recommend for a GREAT experience.”

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Hospitality Centre is rated 4.9 based on 879 reviews