Hospitality Centre Reviews

Name: Hospitality Centre
Address: Kemp House, 152 City Road, London, Kemp House, 152 City Road, London, London
Rating: 4.90

4.9 Rating 879 Reviews

98 %

of reviewers recommend Hospitality Centre

Company Reviews

Metrics

Info

4.9

Based on 879 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

0208 158 7772

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Hospitality Centre 5 star review on 4th November 2024

Sebastian

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just to say that the service I received from the Hospitality Centre and more specifically, Simon, was superb. Filled out the online form and received a call back within 15 minutes. The tickets I wanted were sold out in London, so I wasn't sure what option to choose nationally, so Simon took on board our priorities and came back with the package and location that best suited us. Saved me hours of research. This really is a personal service provider. So much so, that I have now booked a second VIP package with them. First class service. Thoroughly recommend and will use again.”

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“What can I say but .... AMAZING!! Well done to all the team with help in arranging this wonderful gift for my fiancee. She will be over the moon on valentines day when she sees confirmation of one of her favourite all time bands. Thank you so much to Simon for all you have done in helping me pull out all the stops for this wonderful surprise gift. Well done to you all and we look forward to booking our Ascot tickets for 2022.”

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“I spoke to Simon Young and he was very efficient and helpful”

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“I would just like say a massive thank you to Simon Young and the hospitality team for a very fast, professional and friendly service that they provided for me. I wanted to surprise my wife with a 50th birthday VIP package at the Tottenham Hotspur Stadium. They certainly excelled and way beyond my expectations, I will most definitely and with out any hesitation be using there services in the foreseeable future and recommend them without a shadow of a doubt, thanks once again Simon and your team, from a very happy Mark Scott.”

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“The service at the hospitality centre by Simon young was fantastic, he helped me decide on which was better for us and which package suited me and my husband. We can not wait to go vip and watch Queen. Highly recommended”

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“Thank you Naomi for helping me find the best tickets for a gift, & thanks for Simon for creating a card for me to give my parents as a Present, great service”

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“I have to say the service I have received from Simon and his team has been second to none. Simon has gone well out of his way to make my purchase special after I told him it was a present for my partner. I just hope we will be allowed to go next year. Would highly recommend. Thank you Simon Mark”

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“Services seems really good. Naomi was very helpful and helped me secure two spaces for an event for my wife.”

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“Naomi was a great help and it was so easy to book without any stress , will definitely use her again.”

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“A big thank you to Naomi Wheater who took away all the stress of booking my event. Easily contactable, polite and very helpful. She is a great asset to The Hospitality Centre.”

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“Thank god for Naomi Wheater, she always keeps me informed of current and future events therefore allowing me the option to attend.Naomi is very pleasant, helpful and provides an excellent service on a constant basis.”

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“Naomi Wheater was extremely helpful and contacted me to discuss my options for the event, everything was arranged the same day and I am very pleased with the level of service that she provided. I asked to pay using PayPal and this was done, thankyou, she is an asset to your team.”

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“Very happy with the way that the booking was done. The agent (Naomi Wheater) was prompt, helpful, cheerful and completed our booking and followed up to make sure we were happy with the arrangements. First class service. Highly recommended”

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“Great company. Naomi wheater did everything for me with no hassle. Will definitely be using again soon. Thanks”

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“Very happy with service.”

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“Very helpful and really responsive. Found the package we needed to suit us.”

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“I would like to thank Naomi Wheater for her help with choosing the right seating area and getting the party all seated together. She was very polite and spent time talking to the other members of our party. I look forward too booking the next show with her. Kind regards Charles Caddy”

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“When the test match Scotland v. Japan was cancelled this year, Naomi Wheater and Accounts team of Hospitality Centre proceeded with the refund very properly and quickly. When I reserved the seats, Naomi took care very warmly. I appreciate their kind work and support.”

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“I have booked the last 4 FA Cup finals through the Hospitality centre, cannot recommend them enough. Due to the current COVID 19 pandemic, Simon (Sales Director) contacted me back in May to arrange the refund for my cup final tickets, I asked him to hold off in case the match would be rearranged with fans (which it wasn't.) I then made arrangements for my tickets to be transferred to the 2020 final, which was no problem at all. Now in October, and COVID hitting us worse than ever, I just cant see the 2020 final being in a full Wembley stadium. I emailed Simon on Monday morning to request a full refund, this was in my bank on Tuesday morning. Speedy efficient service. Highly recommend The hospitality centre, never an issue, a pleasure to deal with as a company. Kind Regards, Gareth”

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“Simon contacted me after I had shown interest in the VIP package for Strictly Come Dancing last year ask if I would be interest in the show in 2022. He sent me the brochure together with prices and I decided to go ahead and book with him. I had a booking form by return, an invoice 2 days later which I paid immediately and within an hour of receiving the funds I was issued with my tickets. To say I am pleased with the service would be an understatement . I will review again after the experience to let you know if it lives up to expectation. I will definitely use the Hospitality Centre again.”

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Hospitality Centre is rated 4.9 based on 879 reviews