Hospitality Centre Reviews

Name: Hospitality Centre
Address: Kemp House, 152 City Road, London, Kemp House, 152 City Road, London, London
Rating: 4.90

4.9 Rating 879 Reviews

98 %

of reviewers recommend Hospitality Centre

Company Reviews

Metrics

Info

4.9

Based on 879 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0208 158 7772

Write Your review

Tell us how Hospitality Centre made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Hospitality Centre 5 star review on 4th November 2024

Sebastian

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I came across The Hospitality Centre by chance & I am very glad I did! I have used them several times since for pop concerts & sporting events and have found them to be very easy to deal with, they have gone out of their way to help & on the last occasion even upgraded our ticket to an even better experience! I will definitely use them again.”

Helpful Report

“I’m really grateful to Hospitality Centre and Simon Young in particular for all his help in organising our tickets last weekend. We had an amazing time and the seats were brilliant! Great view and right on the aisle. The Tottenham stadium in general was impressive, immaculate and really comfortable with the lounge just a few steps away. It was a great game too which helped! The trip was several months in the planning and Simon was responsive and helpful throughout, from helping create a bespoke ticket for my partners birthday to answering all my queries and concerns throughout, regarding ticket availability, returns, event updates, and to finally securing us tickets with amazing seats. I hadn’t booked via Hospitality Centre previously and wasn’t sure what to expect, but we were really impressed by the whole experience and would definitely use them again. Thanks again, Simon and team for all your help.”

Helpful Report

“I had a great experience with Adam and the team at Hospitality Centre and will be going back for more events for my business and family. It makes the whole experience of booking and attending events in groups that much easier !”

Helpful Report

“Very good sums my experience with the Hospitality Centre up pretty well really. I would definitely contact Simon again and use the same package… Great service!”

Helpful Report

“Quality customer service from order through to tickets. Can't fault”

Helpful Report

“Myself and my three guests had the best time. Coldplay was incredible but the whole hospitality experience helped make it the best concert I have ever attended. The hospitality experience was amazing. From the purchase of the tickets, great communication throughout through to the great service and great selection of quality food and drink. I would definitely use again and highly recommend. Thank you for helping us have a wonderful time.”

Helpful Report

“We used Hospitality Centre for a corporate evening out - to see Coldplay in Wembley. The whole experience was simple, easy and first-class. All went perfectly smoothly and they could not have been more helpful. Would def recommend using them. Patricia”

Helpful Report

“They delivered on all aspects. Got me the tickets really quick and responded on emails fast.”

Helpful Report

“Absolutely experience had by all.. way above our expectations and smooth, efficient and above all professionalism throughout. Can’t recommend enough and a big thank you to all involved”

Helpful Report

“We have attended 2 fabulous events at Wembley this year with hospitality organised through Adam at the Hospitality Centre. Good communications throughout; from the initial enquiry through to the issue of tickets a few days prior to the events. Coldplay on 12th August - this was the Diamond package in the Bobby Moore at Club Wembley. The whole event was amazing....my only slight disappointment was the option of finger food only (of which there was plenty of variety & quantity!). Good quality drinks available throughout and the after show party was particularly good! Foo Fighters Taylor Hawkins Tribute on 3rd September - this was in the One Twenty Lounge in Club Wembley. A terrific hospitality experience with champagne & cocktails on arrival, good food (we had the Rib Eye...) and again good quality premium drinks available throughout. We were also able to join the after show party in the Bobby Moore room. The concert was one of the best I have ever seen and that experience was only enhanced by the hospitality in the One Twenty Lounge. I so like to understand the detail of these events and do send many emails for clarification. Adam at the Hospitality Centre was always very prompt and clear in his responses....which was always appreciated!”

Hospitality Centre 5 star review on 6th September 2022

Helpful Report

“The Hospitality Centre helped to make my night at Harry Styles Wembley Stadium an unforgettable one! I travelled from Australia for the concert, so had lots of questions about the event and booking process. Hillary Frattini was exceptional in her service and assistance, and made me feel reassured that the travel would be worth the experience. Hillary went over and above to respond to my emails and call me (on the other side of the world) at times that were convenient for me. I would love to book through Hospitality Centre again if I get the chance.”

Helpful Report

“We booked Ed Sheeran and Coldplay with Adam and the whole experience from start to finish was fantastic. Definitely recommend them and will certainly be booking future concerts with The Hospitality Centre.”

Helpful Report

“We bought tickets for Coldplay at Wembley and the show was fantastic and the Hospitality Centre were exceptional and efficient and kept is updated all the way to receiving the tickets. couldn't recommend highly enough!”

Helpful Report

“Adam was excellent. Always kept me up to date and we had a brilliant time at the concert. We thoroughly recommend!”

Helpful Report

“The whole team at Hospitality Centre have been most helpful once again. This time the Coldplay Platinum Package was exceptional and the team were on hand to help with all issues, especially when concert was cancelled for Friday and moved to Sunday. Great teamwork guys”

Helpful Report

“Adam was really helpful, and we were very happy with the service we received for our hospitality package for Coldplay. Would recommend, for that 'special' occasion, and we will definitely be back for another magical evening. I would suggest ringing, as my original email was not answered (over the weekend) x”

Helpful Report

“Very clear communication and delivery of service”

Helpful Report

“Wow! What an amazing time we had at Coldplay on Saturday! This is our 1st time doing hospitality at Wembley and it didn’t disappoint! From beginning to end it was fantastic, the food was amazing, lots of choice of drinks, Dj and the photo booth was a lot of fun too! We will definitely be doing it again!”

Hospitality Centre 5 star review on 22nd August 2022

Helpful Report

“Honestly the service we received from start to finish was fantastic - Adam was very efficient everything went like clock work and the experience itself was amazing ! This was a 50th birthday gift for my husband he had the gold hospitality package for Coldplay at Wembley and it was amazing ! Would def recommend the hospitality centre and Adam !”

Helpful Report

“Well this was definitely a hospitality package that delivered! I have been to a few concerts with hospitality in the past and had the feeling that the organisers were doing the minimum possible to justify the inflated cost of the ticket. The Coldplay Hospitality package was very different. Proactive comms in advance of the concert ensured we knew when we would get the tickets and, on the day, the staff and waiters could not have been more professional or attentive. The food (a 3 course a la carte) was really well done and the wines lovely. Adam and the team went above and beyond. It was a great night and restored my faith in hospitality packages...should have used these guys sooner!”

Helpful Report

Hospitality Centre is rated 4.9 based on 879 reviews