Hospitality Centre Reviews

Name: Hospitality Centre
Address: Kemp House, 152 City Road, London, Kemp House, 152 City Road, London, London
Rating: 4.90

4.9 Rating 879 Reviews

98 %

of reviewers recommend Hospitality Centre

Company Reviews

Metrics

Info

4.9

Based on 879 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

0208 158 7772

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Hospitality Centre 5 star review on 4th November 2024

Sebastian

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Adam was fantastic from start to finish . Outstanding customer service and it made the whole experience so much more enjoyable to know we were in safe hands.”

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“Purchased 2 tickets for my wife and daughter to the Arctic Monkeys concert at London Emirates , the concert , staff and organisation were 1st class a big mention To Adam who handled my initial enquiry through to concert days . Would highly recommend.”

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“Adam was very helpful dealing with our needs which altered as time went on. The event itself was excellent and well planned and we were able to relax and enjoy ourselves fully. I cannot walk far at any one time and the parking arrangements were close enough to suit me.”

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“We had the most amazing time at Capital Radio's Summer Time Ball. What really made this day was the VIP Premium Tickets. These were absolutely worth every single penny we paid. We had fast access to the venue, no queues at all for food, drinks, the loos and amazing front row seats! We will definitely do this again for future events! Thanks you so much Adam at The Hospitality Centre.”

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“We booked VIP tickets for capital radio summertime ball. Service was excellent, and tickets and access were exactly as we expected- seats were probably even better than we hoped. Will use again.”

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“We had an outstanding experience at the 2023 Capital Summertime Ball. The hospitality was excellent throughout - from food, entertainment and service - all the way through to having the best seats in the house. Above all, the end-to-end customer experience of dealing with Hospitality Centre was impeccable - a huge thank you to Adam Coughtrey who made it all happen for us.”

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“Such professionalism via Adam - he kept me informed throughout the whole process. Delivered great seats as per usual and did a great follow up after the event. I have used Adam many times before for all my event bookings and would never hesitate to reach out to him in the future. Thx!”

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“Outstanding customer service and support from beginning to end. All email correspondence was prompt and efficient and the price was great value. We had a great time at the event and amazing seats. I would definitely use them again.”

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“We attended the Coldplay concert at Ethiad stadium at the weekend. We were late booking this and worried we might not get seats together for our party of six. Adam managed to get us fantastic seats together with probably some of the best views in the stadium. He booked us the Mancunian hospitality package and we were blown away withe the standard of food, drinks and proximity to our seats. Thanks Adam you will be our number one go to for l future events.”

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“Every step of the way I was informed and kept upto date with my order. Tickets came through and we had the best day. Thanks very much!”

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“Please can you justify why you charged me £955.50 for a VIP package to see Elton John at the Manchester Arena on 03/06/23? The tickets arrived in a cardboard wallet with no accompanying information or thanks for our purchase. We were admitted to The Electric Lounge and given 1 glass of champagne each and NO sharing platter. Package price for that including sharing platter if I had booked it myself would have been £100 pp. This comes to a total of £532.60 There was no private access to our seats and we were caught up in a crush of people trying to find them. I understand that you are running a business but that is an outrageous mark up and we were very disappointed with your service! I contacted you via email before leaving this review but you have not replied!”

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“Adam Handled all aspects of this hospitality in a timely and courteous way Thank you”

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“When requesting a call back for Beyoncé’s renaissance tour within 1 month of it going ahead, Adam Coughtrey swiftly called me back and helped to organise VIP hospitality at Tottenham Hotspur stadium. Fantastic service from Adam and the Hospitality Centre team and we will 100% be using your services for all our our events in the future! You get your moneys worth and the view and location on the evening was incredible. Thank you so much again for helping us organise the most wonderful evening, your service throughout and after care to see how our evening went meant a lot to all of us! Jessica Nelson-Saunders”

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“We were a group of six Australians who travelled a long way to see the FA Cup Final. Adam recommended a package that was absolutely top notch. While we waited for the tickets to come through, he kept us fully updated and responded to all questions in quick time. Everything went well on the day. A great experience arranged by Adam who knew exactly what he was doing. Well worth the long flight from Sydney! We'll be contacting Adam next year to do it all over again!”

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“It was a great experience overall. Service excellent from start to finish. It was so easy to find and access. Will certainly be doing this hospitality again. Well worth the money. So easy to book too. Great service.”

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“Very efficient service, great communication from Adam right up to the event and a nice follow up email to ensure everything went ok!”

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“We attended Coldplays tour at the Ethiad. We were in the chairmans box and it was a fantastic evening, hospitality was first class and the guys at The hospitality centre made sure everything ran smoothly and where there to answer all our questions in the build up to the event. Look forward to booking more events through them.”

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“We attended the Beyonce Renaissance World Tour with the Tunnel Club VIP Party Package, provided by the Hospitality Centre and I have to say the service received from Adam Coughtrey was exceptional. He found exactly what we wanted and stayed in touch post show to make sure we had a great experience.”

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“Dealt with Adam who was most helpful, whole process was easy and transparent. Tickets were sent promptly and package was exactly as described.”

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“Excellent to deal with, very responsive, great seats”

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Hospitality Centre is rated 4.9 based on 879 reviews