Hospitality Centre Reviews

Name: Hospitality Centre
Address: Kemp House, 152 City Road, London, Kemp House, 152 City Road, London, London
Rating: 4.90

4.9 Rating 879 Reviews

98 %

of reviewers recommend Hospitality Centre

Company Reviews

Metrics

Info

4.9

Based on 879 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

0208 158 7772

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Hospitality Centre 5 star review on 4th November 2024

Sebastian

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and well organised for the Gold Cup - thanks to Simon Young!”

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“An amazing and unforgettable experience we will never forget.”

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“Have bought from Hospitality a couple of times. Very good service. Even had Simon Young the Sales Director ring me to confirm that all was OK. Highly unusual. Will continue to use these guys!!”

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“Simon Young looked after us superbly. Replied promptly, rang back and held my hand but delivered tickets in Club Wembley for the Carabao Cup Final. Would have no hesitation in recommending his services.”

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“The tickets where forwarded to us in good time so we could then send out to our guests that was much appreciated. Your representative was very helpful and transparent.”

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“From initial enquiry to delivery of tickets, very professional. Itinerary sent out early which allowed us plenty of time to plan our journey. Would have been better if the railway service was as efficient as the hospitality centre as I ended up having to drive. We thoroughly enjoyed a family day out even though our team lost.”

Hospitality Centre 5 star review on 3rd March 2020

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“I have booked both music and sporting events through the Hospitality Centre and have always been delighted with the service, both before and after purchasing. Recently I booked hospitality at the races and I struggled to get the venue to help my group with accessibility issues. in face they were ridiculously unhelpful. After getting nowhere, I spoke directly to Simon at the Hospitality Centre and he reassured me that I need not worry. Within 2 days he had negotiated at length with the venue and sorted something out for us. I dread to think what would have happened if I had booked the hospitality passes directly with the venue, I don’t think we would have been able to attend the event. The value add the Hospitality Centre gave us on this occasion is immeasurable.”

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“Naomi Was very helpful from the start. The seats we had was very good. And a good view of the stage.”

Hospitality Centre 5 star review on 19th February 2020

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“We had a fantastic day out at the Scotland/England 6 Nations game. It all ran smoothly. The staff were fantastic and couldn't do enough for us. I would thoroughly recommend Hospitality Centre.”

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“Fantastic Michael Buble Concert, Thanks must go to Naomi Wheater from Hospitality Centre for sourcing such great tickets.”

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“Very efficient service from Naomi and the team, would highly recommend.”

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“Fantastic time, thanks so much!”

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“The customer service was great and the seat at the O2 were excellent, everything we were hoping for”

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“Village to far away form the stadium - situation worsen by the storm.”

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“I used the Hospitality Centre to book VIP tickets for the strictly come dancing tour at Birmingham. The service throughout the entire process from booking with Christina to being escorted back to the car park was super. Everyone without exception was friendly, attentive, helpful, the food was very good and the whole evening was well organised. I highly recommend the Hospitality Centre and would definitely use them again.”

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“Really enjoyed the game, thanks so much!”

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“We had a fantastic time! Facility great, food great and service great. Party had a great time.”

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“a great service received from Simon at The Hospitality Centre and then by the allocation team for the tickets - looked after us really well and will certainly be using them again.”

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“Simon Young was absolutely amazing to deal with and always had quick responses to my questions or concerns. All of which he and his team where able to answer and satisfy. The electronic ticket they provided me was perfect for my event and was the simplest solution for me .. being that I was travelling from Canada and mailing tickets was not the beat option. I certainly would recommend Hospitality Centre to anyone and I will use them again in the future !”

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“As per 2019 our client party thoroughly enjoyed themselves. Even though we had a weather travel delay, which meant we didn’t get seated for lunch until 1440, this caused us no issues on arrival. Good quality food and drink and we were well looked after throughout by the staff; 5/5!”

Helpful Report

Hospitality Centre is rated 4.9 based on 879 reviews