Hospitality Centre Reviews

Name: Hospitality Centre
Address: Kemp House, 152 City Road, London, Kemp House, 152 City Road, London, London
Rating: 4.90

4.9 Rating 868 Reviews

98 %

of reviewers recommend Hospitality Centre

Company Reviews

Metrics

Info

4.9

Based on 868 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

0208 158 7772

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Hospitality Centre 5 star review on 4th November 2024

Sebastian

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dan was extremely helpful through the whole experience.”

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“Excellent service throughout including regular updates regarding ticket dispatch and arrangements for the day of the gig. I would certainly recommend the Hospitality Centre.”

Hospitality Centre 5 star review on 3rd July 2024

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“The Pink concert was amazing, thank you. The hospitality was good we did have a problem with the food as this came out cold, but a lovely lady who I believe was called Chantelle sorted it out straight away. But overall the experience was good and we would definitely do it again.”

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“Well I have nothing but praise for the process of getting the tickets. Everything worked out as expected and received the tickets in good time prior to the concert. Greenday were amazing (as usual) and the Club Wembley experience also went very well”

Hospitality Centre 5 star review on 1st July 2024

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“wirklich perfekt, VIP eingang, bestes Essen, freie Getränke, Super Tennis, Echt Großartig”

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“Excellent service provided by Adam at Hospitality Centre. Myself and my sister went to see Taylor Swift at Wembley. We were really happy with the communication in the run up to the event. Adam was always quick to respond to any questions we had and was always informative. Would definitely recommend and consider using their services again in the future. Thank you!”

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“Great service & seats”

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“I recently went to the Wyndham Club at Royal Ascot, and it was a fantastic experience. Adam and the team at the hospitality centre went above and beyond to ensure everything was flawless. The service and ambiance were exceptional. It was a great day out, and I will rebook soon. Highly recommended!”

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“I recently had the pleasure of experiencing the Taylor Swift hospitality package on Friday, June 21st, arranged by the Hospitality Center, and I cannot commend Adam enough for his outstanding personal service. From our initial contact, Adam's professionalism and genuine care for ensuring an exceptional experience were evident. His prompt responses, thoughtful recommendations, and seamless coordination made the entire process incredibly smooth and enjoyable. Adam's dedication truly exceeded my expectations. The Taylor Swift concert itself was spectacular, and the hospitality package provided by Hospitality Centre elevated the experience to an unforgettable level. Every detail, from the premium seating to the exclusive amenities, was impeccably organized and executed. It was clear that a lot of thought and effort went into creating such a remarkable event. I wholeheartedly recommend Adam for his exceptional service, and I will continue to choose the Hospitality Center for future events. Adam's commitment to excellence and customer satisfaction sets him apart, and I am grateful for the fantastic experience he helped create. Thank you, Adam, for your outstanding service. I look forward to working with you again for future events.”

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“My wife and I had a great experience at recent 02 concert. Service and support from Adam was excellent and helped make a very enjoyable evening. Would recommend and hospitality centre for any premium experience.”

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“The Foo Fighters Saturday 22 June Thank you Adam and the Hospitality team for a fantastic evening,could not be faulted,staff and service excellent. Have already booked to use your services again.”

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“Attended the Foo Fighters concert on Saturday, 22nd June. The event was managed superbly from start to finish! Access to the stadium was very easy. We had a warm welcome from the staff. There was easy access to food and drink and the seats were amazing. The Foo Fighters were unbelievable too”

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“It was a fantastic experience going to Taylor Swift! Adam did a great job organizing it! Everything was PERFECT. Clear communication, perfect service. Everyone was super friendly. I'm a vegetarian and had a lot of choice. The food was fantastic. Great view of Taylor. If I go to Wembley again I will book the package with Adam again, it was unforgettable! Thank you very much Adam!”

Hospitality Centre 5 star review on 24th June 2024

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“Adam was fantastic from start to finish . Great and responsive customer service and tailored to our needs and requirements. Would highly recommend Adam and the team”

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“We had a great experience booking our tickets, Friendly,, efficient And Good value. Communication was great. With great seats”

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“My friends and I attended Taylor Swift’s Eras Tour at Wembley Stadium on Saturday 22nd June. We bought our tickets through Adam at Hospitality Centre and couldn’t fault the experience. Booking and paying for the tickets was easy, any questions we had were answered quickly, our seats were great and our view was amazing! Would definitely recommend booking through Hospitality Centre and will be booking more events ourselves too. Thank you Adam!”

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“Have used Adam at Hospitality Centre a few times now for events in Manchester and London. Our most recent event was VIP at Taylor Swift in Wembley which myself and my family thoroughly enjoyed! Adam would always be my first point of call for any VIP / hospitality at concerts / events. The team are super friendly and always respond to emails speedily. Thanks again Adam.”

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“Adam at the Hospitality Centre gave us the most incredible experience. He provided the best service around the Taylor Swift concert - and was a huge support in the run up, as we were waiting for our tickets to be dispatched. The experience itself was excellent. Great seats - and plenty of toilets within close proximity. Thanks to this, I didn't miss a song during an epic 3.5 hour set! Amazing - would highly recommend”

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“Excellent Service from Adam Coughtrey from start to finish. would recommend 100% - the only way to do Concerts!”

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“We booked Taylor Swift via Adam and I’m so pleased we did. The hospitality suite was fantastic, not too busy with plenty of seating. Food and drink offerings were great. There was a DJ and lots of added extras such as bracelet making stations and temporary tattooes to keep the kids busy. It was also a massive advantage to have this after the show finished as we had a drink and snack whilst the crowds died down. I’d argued to have a box but when we took our seats I’m really pleased we went with this option. Big padded seats with a fantastic view made for a great experience. The only downside was due to sheer volume of people entering the stadium it took (in my opinion) too long to enter. Therefore it would be advantageous to have a separate entrance for the lounge. I would definitely book with Hospitality Centre and Adam again!”

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Hospitality Centre is rated 4.9 based on 868 reviews