Hospitality Centre Reviews

Name: Hospitality Centre
Address: Kemp House, 152 City Road, London, Kemp House, 152 City Road, London, London
Rating: 4.90

4.9 Rating 879 Reviews

98 %

of reviewers recommend Hospitality Centre

Company Reviews

Metrics

Info

4.9

Based on 879 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

0208 158 7772

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Hospitality Centre 5 star review on 4th November 2024

Sebastian

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Superb service. Naomi was in contact constantly explaining every detail. Very impressed indeed. Hope day lives up the this experience so far”

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“Hi can not rate this company high enough. Dealt with Simon today to book VIP tickets for Gary barlow. The customer service was outstanding. The communication was swift very efficient. The best company i have dealt with for concert tickets. I will most certainly be useing them for all my future concert and event bookings. Can Highley recommend without any hesitation in the certain knowledge the service will be that of excellence.”

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“We had booked to go to Wimbledon for June 2020 but obviously didn’t get to go. That said the booking process was straight forward and quick and easy and we were offered the option to defer until this next year or receive a full refund. We requested a full refund which was promptly paid. We have since rebooked for next year with them again as we were super happy with the process.”

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“Great service, naomi was really good. Definitely use again. Five star experience”

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“I used the hospitality centre for a birthday present, my representative was a lady called Naomi whom I found very helpful in explaining now the procedure worked regarding payments and delivery of tickets, unfortunately we could not attend due to the covet virus hitting the country I received numerous calls from Naomi regarding the company policy. When it was deemed the event would not go ahead she called me and explained who I needed to e mail regarding a refund she also asked to be copied in with the e mail the procedure was so straight forward my full payment was in my account within 14 days. Once this virus is over would definitely be in touch regarding further events”

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“Quick efficient very friendly and above all good value !”

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“Very good service from Naomi Wheater who ensured that my refund due after the cancellation of my event was processed.”

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“Hospitality Centre arranged our booking for the Lewis Capaldi concert in London and Naomi dealt with our booking very efficiently. However like many of us covis-19 kicked in and ruined all our plans! This must have created many problems for the Hospitality Centre but they responded magnificently with offers of a future booking which didn't work for us so Naomi arranged a refund that was promptly paid. We will certainly use them again in the future. Shaun & Kath Mulvaney”

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“Although the event I had booked with them did not go ahead because of Covid-19 - they were very helpful and informative and the refund was straight forward - with special thanks to Naomi who helped with initial booking and refund - I hope to use you again in the best future.”

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“Since being under Naomi for booking tickets she’s a good listener and very realiable and always happy to help me I highly recommend hospitality center for all your events tickets great honest safe and excellent company Karen Walker”

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“Where do I start? Simon Young was fantastic with things from the get go. Originally we booked to see Genesis later in 2020 and Simon held the tickets whilst I checked friends were able to join us. We then heard the concert was cancelled and the rescheduled date we were unable to attend. Simon allowed us to transfer to the newly promoted Little Mix concert for May 2021, allowing us to book for our kids! Not only did he help but he gave me the heads up of a more suitable date that hadn't even been publicly announced! I will 100% be using Hospitality Centre again and will keep in contact with Simon!”

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“Sadly refunded my Chelsea tickets 2020 though no hassle! Looking forward to booking future events 😊”

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“Amazing experience and marvelous hospitality, Simon Young was very generous to us. From the moment I bought the tickets, to the moment we left the stadium we felt fully cared about. We had a great time and saw a spectacular game.”

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“we have used the Hospitality Center a number of times now and as always from start to finish they were great”

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“This was a present for my Husband & Son! Massive Chelsea fans!! They had a great day! Food was amazing hospitality great!! Even better Chelsea won! What turned out to be the last game of the season Would highly recommend!”

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“From my initial enquiry, Simon Young has been so helpful and has kept me up to date and reassured me constantly through out this time of uncertainty. I have booked hospitality for a special birthday for my husband and Simon has been very helpful with guiding me though the packages and also helping me with a "gift card" that I can present to him on his b.day instead as we don't yet know when it will be rescheduled. Highly recommend the hospitality centre and Simon is very personable and helpful”

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“Amazing! So professional, first class service from beginning to end! My husband had an amazing 40th birthday at the 6 Nations.”

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“Brilliant experience from start to finish. Simon Young at Hospitality Centre took care of everything for our Cheltenham Gold Cup experience , no hard sell, just friendly professional service, we are looking to rebook again for next year. Highly recommended”

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“James Arthur was 100% a night to remember 💙 it was absolutely amazing and the night ran so smoothly. Thank you to Naomi and the team!”

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“Although it was quite expensive, it was totally worth it. The Amex lounge was easy to get to and the night ran so smoothly”

Hospitality Centre 4 star review on 19th March 2020

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Hospitality Centre is rated 4.9 based on 879 reviews