Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.84

4.8 Rating 8,726 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 8,726 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Hortology 5 star review on 11th February 2025

Cesco

Hortology 5 star review on 30th January 2025

Nick

Hortology 5 star review on 29th January 2025

Mrs

Hortology 5 star review on 28th January 2025

Sylwia

817

Anonymous

Anonymous // 01/01/2019

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“Fast delivery, great product”

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Posted 4 years ago

“Great plants - thank you!”

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Posted 4 years ago

“Very well packaged. Lovely pots”

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Posted 4 years ago

“Looks great!”

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Posted 4 years ago

“Purchased Money Tree and Spider Plant. Some of leaves were frozen and broken. But the level of damage wasn’t critical so it can be nursed hopefully. The delivery was on time.”

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Posted 4 years ago

“My order arrived packed securely & in perfect condition. Plant is very healthy. Thrilled with my purchase.”

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Posted 4 years ago

“Fast delivery and very well packed. Beautiful pot with rich colours, a little texture and even has handy rubber studs on base so will not damage fine furniture or glass shelves.”

Hortology 5 star review on 31st January 2021

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Posted 4 years ago

“Hello Sandra, We were delighted with our order. The plant was very special and the pot that arrived separately was just what we ordered. Plant and pot have a place in our new 'snug' room which we have managed to put together during lock down. Thank you so much. We will certainly be ordering with you again when we next want a plant, it is truly beautiful. Lesley and Barry shooter”

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Posted 4 years ago

“I’m very pleased with my plants from Hortology. Was pleasantly surprised with how quick I received them and they were in perfect condition! My flat looks amazing now,”

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Posted 4 years ago

“Great plant pot. Arrived really quickly and in good condition.”

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Posted 4 years ago

“My lockdown life is greener and brighter since I found houseplants! Hortology are now feeding my new habit. Sent promptly, packed perfectly and never disappoint!”

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Posted 4 years ago

“Planter is gorgeous and just as illustrated and described. Good communication and arrived on time.”

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Posted 4 years ago

“Very good service and my pots beautiful”

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Posted 4 years ago

“I was very pleased with my order”

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Posted 4 years ago

“Really stunning large stone pot, well packed and arrived in perfect condition”

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Posted 4 years ago

“Good quality product delivered on time. Very well wrapped and as such arrived in tact as expected”

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Posted 4 years ago

“Great service, great product, really happy!”

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Posted 4 years ago

“Excellent product, excellent service, definitely 5 stars”

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Posted 4 years ago

“Had plant and pot sent to my daughter as a gift, very pleased. Beautiful healthy plant, well packed.”

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Posted 4 years ago

“Plants are very well packed, all are in good health, the pots are top quality, everything has been perfect thanks”

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Posted 4 years ago

Hortology is rated 4.8 based on 8,726 reviews