Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.84

4.8 Rating 8,726 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 8,726 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Hortology 5 star review on 11th February 2025

Cesco

Hortology 5 star review on 30th January 2025

Nick

Hortology 5 star review on 29th January 2025

Mrs

Hortology 5 star review on 28th January 2025

Sylwia

817

Anonymous

Anonymous // 01/01/2019

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“Plants arrived in great condition!”

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Posted 4 years ago

“Delivery was really fast and the plants were well-packaged to protect them.”

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Posted 4 years ago

“Great service, had an issue and everything was sorted out no fuss, very happy”

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Posted 4 years ago

“Great to have such easy way to choose plants when I can't go out shopping for them! I love the way you can sort them and choose by size and other filters - we wanted plants for specific spaces in the house and they needed to be safe for our cats. I also liked the advice about how to choose pots the right size. They came really quickly and very well packed, and the prices were very competitive. Thanks guys 👍😊”

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Posted 4 years ago

“Very pleased with my purchase of turquoise plant pot. Good quality and value and prompt delivery”

Hortology 5 star review on 29th January 2021

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Posted 4 years ago

“Lovely product and good service. Well packed and efficient delivery.”

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Posted 4 years ago

“Ordered a plant it arrived healthy and in good time frame, what more can I say. Does what it says on the tin, sadly today this is not always the case. Hortology ticked all the boxes for me.”

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Posted 4 years ago

“Love love love my new money plant and it came in perfect condition (and super quickly). Fantastic present for someone with a fantastic new job!”

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Posted 4 years ago

“Prompt delivery, the plant I ordered is beautiful and very healthy. The other accessories I ordered are of good quality and I believe at a fair price.”

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Posted 4 years ago

“Super quick turnaround of order and plant arrived in a perfect condition. Great pot too!”

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Posted 4 years ago

“Easy to order, good plant descriptions and their needs. They arrived on time and in perfect conditions. Was a wonderful experience, especially as I had been let down by another company. Thank you”

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Posted 4 years ago

“The Evi plant pot in antique bronze is a beautiful piece of pottery; colour & texture are wonderful; compliments my Aloe Vera very nicely. Delivery was quick, & the pot was securely packaged. Very happy all round!”

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Posted 4 years ago

“Beautiful plant pot I have four now .Quick efficient service so wouldn’t think of going anywhere else.”

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Posted 4 years ago

“The plant pot i ordered is beautiful, and a perfect fit for my giant Monstera! Quick delivery and no fuss, would definitely recommend.”

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Posted 4 years ago

“Service slow in the beginning but the outcome was very good. We are satisfied with our plant pots, safely delivered.”

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Posted 4 years ago

“Really good service. Definitely will use again”

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Posted 4 years ago

“Beautiful healthy plants that look fantastic, thank you”

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Posted 4 years ago

“Top quality plants and pots, with hassle free delivery. Albeit not incredibly quick but orders arrive within a reasonable window, usually just under a week in my experience. The pots and soil I’ve bought are all good quality, and the plants have helped brighten up my room during this period of lockdown. Would highly recommend!”

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Posted 4 years ago

“Great plants that arrive well packaged and speedy delivery service”

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Posted 4 years ago

“Beautiful plant, hood value, fast delivery, thumbs up”

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Posted 4 years ago

Hortology is rated 4.8 based on 8,726 reviews