Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.84

4.8 Rating 8,707 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 8,707 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Hortology 5 star review on 30th January 2025

Nick

Hortology 5 star review on 29th January 2025

Mrs

Hortology 5 star review on 28th January 2025

Sylwia

Ian

816

Anonymous

Anonymous // 01/01/2019

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“Beautiful plants, good packaging.”

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Posted 2 years ago

“Plant and pot delivered on time. Both are of good quality. Small issues were dealt with quickly and efficiently. Recommend.”

Hortology 4 star review on 3rd October 2022

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Posted 2 years ago

“gorgeous plants and amazing customer service! I ordered a plant and a pot as a gift and the team got in touch to check if i had ordered the wrong size pot as it was smaller than the plant. They sorted it out for me asap and the gift arrived the next day! Thanks so much, Shona!”

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Posted 2 years ago

“Lots all arrived in perfection condition very happy and will order from again .”

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Posted 2 years ago

“Lovely products, well packed and I’m very happy with my new plant pots”

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Posted 2 years ago

“I love our pots and our place looks amazing!!! Thank you Hertology💗💗💗”

Hortology 5 star review on 1st October 2022

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Posted 2 years ago

“Perfectly and securely wrapped goods, wonderful items, to say nothing if the speedy service! Perfection, Thankyou, I’ll definitely be ordering from you again! 😊😊”

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Posted 2 years ago

“I love this company! They package things so carefully, it arrives in perfect condition. Thanks very much.”

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Posted 2 years ago

“Super fast delivery, plants were in except condition on arrival, very well packaged and very reasonably priced! Very happy and satisfied and would highly recommend!!”

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Posted 2 years ago

“I'm so pleased to have found this website. Great customer service and beautiful quality plants. My plant and the perfect sized pot arrived 3 days after ordering and has quickly become my favorite plant in my house. Will certainly order again soon”

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Posted 2 years ago

“Really good quality plants and very impressed with the speed of delivery and the packing. Would highly recommend!”

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Posted 2 years ago

“Each order arrived within a few days. Well packed and greatest choice of pots. Would like the some wider opening pots though.”

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Posted 2 years ago

“Speedy delivery, good quality plants”

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Posted 2 years ago

“The plant pots I ordered were more robust and more beautiful than I’d even hoped for.”

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Posted 2 years ago

“Brought 2 lovely plants a Boston fern and a ocean spider arrived in good condition and well packed I am just about to put a order in for 2 money trees I highly recommend Hortology p s The information on the plant page is very useful”

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Posted 2 years ago

“Items arrived in good condition, although some of the plants had spilled soil around inside. The plant pots ordered had an excessive amount of packing included which could have been reduced.”

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Posted 2 years ago

“The order arrived quickly, and the items were in perfect condition. Very beautiful pots!”

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Posted 2 years ago

“I am extremely satisfied with the service and products at Hortology. I wanted to purchase a plant as a housewarming gift for my sister-in-law and the customer service representative was very responsive and helpful. My sister-in-law was so happy to receive the gift and was raving about how beautiful it is. I would definitely purchase more plants and pots from Hortology and recommend Hortology to a friend.”

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Posted 2 years ago

“Great service and fabulous plants and pots.”

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Posted 2 years ago

“Plant arrived safe and sound.,delivery was fast would definitely buy from here again Thank yous ❤️”

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Posted 2 years ago

Hortology is rated 4.8 based on 8,707 reviews