Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.84

4.8 Rating 8,738 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 8,738 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Hortology 5 star review on 19th February 2025

820

Anonymous

Anonymous // 01/01/2019

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“Lovely healthy plant, delivered in great condition”

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Posted 4 years ago

“Lovely selection, prompt delivery and good quality plants.”

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Posted 4 years ago

“Plants delivered promptly and well packaged. Both plants are large and healthy and look lovely in my home.”

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Posted 4 years ago

“I'm always super happy to receive an order from Hortology! Everything is packaged well so the plants and pots are delivered in one piece. The prices are honestly great and for the quality, this is my preferred place to buy from.”

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Posted 4 years ago

“Ordering was very easy. My plant pots arrived in perfect condition and very well packaged. Will definitely be using again.”

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Posted 4 years ago

“Perfect transaction. All pots arrived in perfect condition, well packed and as described. The sizing information was also correct, which meant all of the pots fit their respective plants perfectly. Delivery took about 5 days in all which was as expected based on the website information. I’ve bought from Hortology before and I’ll definitely use them again.”

Hortology 5 star review on 3rd November 2020

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Posted 4 years ago

“Excellent quality plants and planters. Had to wait a few extra days due to the current climate, but the wait was worth it. Plants arrived healthy and no damage at all. I will definitely use this company again. Would recommend.”

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Posted 4 years ago

“It's been a long time since I've had any indoor plants. I really liked the look and ease of use of your website, and the friendly information encouraged me to get going with indoor gardening again. Goods (various accessories) arrived promptly and well packed and I'm delighted with my curly spider plant. Have pointed family and friends in your direction. Thank you. Best wishes Jenny”

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Posted 4 years ago

“I’m definitely using this company again, they sell plastic liners which are really difficult to find anywhere else, and the customer service was excellent.”

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Posted 4 years ago

“Well packaged plants, look very healthy no complaints. Easy to use websites thanks”

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Posted 4 years ago

“Very good communication and lovely planters. The packaging was excellent thanks”

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Posted 4 years ago

“Beautiful plants, and careful packaging. First time buyer, but intend to visit again soon. Recommend.”

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Posted 4 years ago

“The plant arrived in perfect condition in time for my daughters birthday. It’s very good value and beautiful.”

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Posted 4 years ago

“Got in touch with me regarding my order, delivery was fast it was packaged well”

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Posted 4 years ago

“Very pretty pots and safely delivered.”

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Posted 4 years ago

“I ordered a growing pot for my plant and it arrived very quickly. The quality of the pot is great, although I didn't get the measurents right so I have to order a new one.”

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Posted 4 years ago

“Love the product catalogue. Really enjoying the pots we've purchased so far. Will be back for more in no time as Hortology is THE go to place for our houseplant needs.”

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Posted 4 years ago

“Hortology were recommended to me by my Aunt, I didn't know where to start with indoor plants and I used them and quickly became a convert. They are professional and prompt, they deal with issues sensibly and quickly and have a great series of products, we have many plants and pots from them now and our flat is all the richer for it.”

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Posted 4 years ago

“Beautiful plant pot holder and bulb bowl, very stylish. My order was timely and very safely packaged. I will be back for more!”

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Posted 4 years ago

“The perfect plant for my room - delivered with the perfect pot makes it even easier”

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Posted 4 years ago

Hortology is rated 4.8 based on 8,738 reviews