Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.84

4.8 Rating 8,705 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 8,705 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Hortology 5 star review on 30th January 2025

Nick

Hortology 5 star review on 29th January 2025

Mrs

Hortology 5 star review on 28th January 2025

Sylwia

Ian

816

Anonymous

Anonymous // 01/01/2019

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“Excellent service.”

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Posted 1 year ago

“Very happy with purchases and with correspondence regards orders. Lots of information available on care requirements for each plant to help make buying the right plants for my needs even easier”

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Posted 1 year ago

“Didn’t disappoint, beautiful plants!”

Hortology 5 star review on 21st March 2023

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Posted 1 year ago

“Very pleased with the two plant pots ordered. Even more impressed with the care in packing the pots to ensure safe arrival.”

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Posted 1 year ago

“Superb. ! My. planters are just what. I envisioned when I. viewed. them . Your. service, especially the. help. I. received from Shona ; she’s a credit to. the company. !”

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Posted 1 year ago

“I've ordred a couple of times from Hortology. The plants are always as described, in excellent condition, and delivered with care.”

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Posted 1 year ago

“Very impressed with the delivery and quality of the plants I received. Coconut plant looks amazing even after being packed in a cardboard box for shipping. Will definitely buy again especially as the cost of the plant was reasonable.”

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Posted 1 year ago

“Really beautiful range of pots and plants and packaged with so much care, overnight delivery to ensure the health of the plants too. Will definitely be buying again!”

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Posted 1 year ago

“A great range of Quality indoor house pots … easy ordering system and prompt delivery !”

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Posted 1 year ago

“Great selection of plants at good prices. We ordered 3 for our offices. Delivery took about a week but plants arrived as described and well-packaged. We're very happy with our purchase. Would recommend. Thank you!”

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Posted 1 year ago

“Absolutely in love with my new plant pot, worth every penny. It is sturdy and has a lovely heavy feel to it. Love the detail in each piece too (second purchase).”

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Posted 1 year ago

“Everything arrived in perfect condition”

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Posted 1 year ago

“Very prompt service. Loved the small plant pots I bought good quality & looked exactly like the photo on the website. Would recommend to friends & family”

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Posted 1 year ago

“Lovely little plant, looks great in my hanging planter, really good and quick service, well packaged and arrived safely”

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Posted 1 year ago

“Amazing value and amazing products- thanks you!”

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Posted 1 year ago

“Good service, quick response when required. Everything arrived nicely packaged.”

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Posted 1 year ago

“Beautiful plant pots. Fast, efficient and well packaged delivery. My first stop for plant pots.”

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Posted 1 year ago

“Reliable delivery, great selection of sizes of pots”

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Posted 1 year ago

“The five plants I ordered arrived on time, were well packaged and in excellent condition - I couldn't ask for more. Would definitely recommend Hortology to friends and family.”

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Posted 1 year ago

“Lovely glazed pot, looks great on the window sill”

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Posted 1 year ago

Hortology is rated 4.8 based on 8,705 reviews