Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.84

4.8 Rating 8,720 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 8,720 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Hortology 5 star review on 30th January 2025

Nick

Hortology 5 star review on 29th January 2025

Mrs

Hortology 5 star review on 28th January 2025

Sylwia

Ian

816

Anonymous

Anonymous // 01/01/2019

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“Unsure about this company as had never used before however... Was not disappointed! Plants arrived on time; they were amazing and healthy, plant containers were just as good as the pictures; packaging excellent and sustainable and finally the communication and time slots worked perfectly! The prices are reasonable too and you certainly get good value for money. We live in Leeds and plants delivered to an address in London within 3 days! We will be using this company again. 5 stars!”

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Posted 3 years ago

“Loved the plant pots I got - they all arrived in tact and very timely delivery!”

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Posted 3 years ago

“Lovely plant, taller than expected and so protected that not a single leaf had come off - fantastic service! Will use again.”

Hortology 5 star review on 8th April 2021

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Posted 3 years ago

“I had been trawling my local garden centres for this plant with no luck, so bought online when I was notified it was back in stock. Really pleased with the size of it. The box for it was ridiculously HUGE but it did mean it had travelled well and was in perfect condition.”

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Posted 3 years ago

“I bought some Emmy plant pots. They are fabulous: well made, sturdy and understated. The pots arrived well-wrapped. My first experience with Hortology has been very positive.”

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Posted 3 years ago

“I bought a beautiful plant pot with which I'm very happy. This was delivered in good time. I was not so happy with the pot liner that Hortology recommended that I buy to make the pot waterproof. This does not exactly fit nicely around the top of the pot. It would ft a pot that had a slightly wider opening at the top. I was consequently a little disappointed.”

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Posted 3 years ago

“Pretty happy and well packed”

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Posted 3 years ago

“Superb service. Gorgeous quirky unusual best quality pots. Thank you. Highly recommended. Excellent quality and service. Ace Company. xx”

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Posted 3 years ago

“Great product and fantastic customer service. Would highly recommend.”

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Posted 3 years ago

“Great and helpful customer service and beautiful flower pots.”

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Posted 3 years ago

“Great service. Love the watering can. Highly recommend Hortology :)”

Hortology 5 star review on 6th April 2021

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Posted 3 years ago

“Love my plants!”

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Posted 3 years ago

“Great website, very easy to find and order what you want , they have a nice selection of plants, my plants arrived very well packed and they are very healthy and have settled in beautifully ,I will recommend Hortology to everyone looking for a beautiful plant.”

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Posted 3 years ago

“Very pleased with the pot, complemenrs the aspidestra.”

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Posted 3 years ago

“Beautiful plants. All very healthy and deliverd safely.”

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Posted 3 years ago

“Love the plant I ordered! It makes me smile each time I look at it. It's almost therapeutic!”

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Posted 3 years ago

“Bought an indoor pot which was described as being green/yellow/pink. When it arrived the pot is in fact black! Not impressed at all.”

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Posted 3 years ago

“Bought from Hortology on three different occasions. Each time I have had great customer service. The products are very good, healthy plants and a wide range of plant pots”

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Posted 3 years ago

“Great website which makes it easy to select the right plant for your space together with a matching pot ! Packaging is excellent and ensures your plant arrives safely”

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Posted 3 years ago

“Plants came exactly as pictured on website! They are all beautiful and thriving🪴”

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Posted 3 years ago

Hortology is rated 4.8 based on 8,720 reviews