Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.84

4.8 Rating 8,723 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 8,723 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Hortology 5 star review on 11th February 2025

Cesco

Hortology 5 star review on 30th January 2025

Nick

Hortology 5 star review on 29th January 2025

Mrs

Hortology 5 star review on 28th January 2025

Sylwia

817

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It came well packaged and a healthy looking plant I wouldn’t hesitate to recommend this company”

Hortology 5 star review on 1st March 2021

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Posted 3 years ago

“Good quality plant delivered and well packed to avoid damage whilst in transit. Would use Hortology again.”

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Posted 3 years ago

“Arrived well and doing well”

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Posted 3 years ago

“Tremendous service, and the recipient was delighted”

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Posted 3 years ago

“The plants received were of a very good condition and quality and I will be ordering more”

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Posted 3 years ago

“Plants arrived promptly, very carefully packed, were in fine healthy condition and good sized specimens. Thank you”

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Posted 3 years ago

“Great selection of pots and plants at reasonable prices. Delivery was good with my plant brilliantly packed so it arrived in perfect condition. My only criticism is that I would have liked some specialist care advice for the plant.”

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Posted 3 years ago

“Bought a few planters to house my ever-growing collection of plants, couldn't be happier. Great selection, great prices, speedy dispatch and very carefully packed. Will definitely buy more :)”

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Posted 3 years ago

“I have ordered a couple of times with Hortology and would certainly recommend them. The plants are reasonably priced and both mine arrived looking healthy. The only issue I have is there is far too much packaging. I ordered some granules and feed and the amount of packaging nearly filled my wheelie bin. Its not needed.”

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Posted 3 years ago

“I bought 2 houseplants which arrived well packed and so fresh. Beautiful quality...will order again”

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Posted 3 years ago

“Love the plant pot, well packaged and delivery on time.”

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Posted 3 years ago

“I love my new cast iron plant! It was packaged very well for delivery, arrived in perfect condition even though it was a big plant! 100cm tall.”

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Posted 3 years ago

“Great selection of products and reasonably priced, delivery was organised very quickly and all items arrived as expected. Very pleased with my purchase and will be using again.”

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Posted 3 years ago

“Fantastic! Great quality plants. I will be ordering again”

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Posted 3 years ago

“Very pleased with the service. The plant and pot were packaged extremely well - the plant looked very healthy, and my son, the recipient, is delighted with it.”

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Posted 3 years ago

“Beautiful quality! Excellent delivery.”

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Posted 3 years ago

“I have purchased a few plants and pots from Hortology. The packaging was great, and plants and pots arrive safe and secure. The choice is good, and I have some wonderful looking plants, they arrived looking healthy and are growing really well. Highly recommend.”

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Posted 3 years ago

“Beautiful plants and truly great customer service. I ordered late for my wife's birthday and after calling in the Hortology lady expedited the delivery and it came within a couple of days.”

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Posted 3 years ago

“Great service from Histology. Great plant pots and good value for money. Delivery time really quick and items packed superbly. Thank you”

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Posted 3 years ago

“Really happy to have found this place, great products at great prices and delivery was very good. Packaged really well and love the product will defo order again thank you!”

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Posted 3 years ago

Hortology is rated 4.8 based on 8,723 reviews