Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.84

4.8 Rating 8,634 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 8,634 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Plants arrived happy and healthy”

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Posted 1 year ago

“I’ve always used Hortology as they offer a wide range of unique pots not found on the high street.”

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Posted 1 year ago

“Great website. The plant info is excellent. Easy and simple to navigate and purchase. Delivery was great and the parcel was well packaged. The plants were healthy and intact with no damage to them at all. Overall extremely satisfied and will definitely be purchasing more plants in the future.”

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Posted 1 year ago

“Fantastic service and quick delivery!”

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Posted 1 year ago

“Great collection of plants and pots, plants are always in great condition and love the pot designs and quality”

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Posted 1 year ago

“Excellent value, good quality, fast delivery - what's not to like :)”

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Posted 1 year ago

“This was my first order with Hortology and I won't hesitate to order again. The pot is perfect, really good quality and packaged very well. Delivery was very prompt too.”

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Posted 1 year ago

“Attractive indoor plant pot, delivered very well packed and quickly.”

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Posted 1 year ago

“well packaged quality plant and nice pots in multiple sizes”

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Posted 1 year ago

“I have bought many beautiful pots from this company which are excellent and arrive in good condition. I am now going to venture into buying their plants.”

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Posted 1 year ago

“My plant arrived in top condition, well protected and healthy. Very happy.”

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Posted 1 year ago

“In the past, I have tried and failed to care for plants, but hate the artifical plant look and wanted to give it another go. The plants that arrived from Hortology were beautiful, healthy, and they came with their own information sheet to help me care for them. So far they are thriving and I love the natural, relaxed vibe they bring to the home. I'll def be ordering more.”

Hortology 5 star review on 2nd November 2023

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Posted 1 year ago

“Beautiful and healthy plant, packaged with care.”

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Posted 1 year ago

“Very efficient when ordering and delivering”

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Posted 1 year ago

“Our Son suggested ordering with you for our sister-in-law's special birthday. Your website had so many choices as well as the extras that we needed e.g. plant pot and inner plastic container. You very kindly informed me that I had ordered the wrong size for the pot I had ordered and you rectified the mistake. Excellent customer service. I would recommend your website and look forward to ordering again for the next celebration.”

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Posted 1 year ago

“Good quality plants. Thank you.”

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Posted 1 year ago

“Extremely happy with this product and service received. Super fast delivery.”

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Posted 1 year ago

“Items excellently packaged, speedy despatch and delivery. Love my pots 😊💙🩵”

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Posted 1 year ago

“Informative website, friendly customer support, speedy delivery.”

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Posted 1 year ago

“Ordered a Charlotte orange vase. There was only one left in stock which had a very small fault to the base. Hortology notified me if the fault sent an image and offered me a 10% discount. The vase was delivered quickly and I am delighted with the product. The Hortology Team were a pleasure to deal with and I would highly recommend them”

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Posted 1 year ago

Hortology is rated 4.8 based on 8,634 reviews