Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.84

4.8 Rating 8,716 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 8,716 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Hortology 5 star review on 30th January 2025

Nick

Hortology 5 star review on 29th January 2025

Mrs

Hortology 5 star review on 28th January 2025

Sylwia

Ian

816

Anonymous

Anonymous // 01/01/2019

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“Really adore my little ponytail palm. Came absolutely perfectly formed 😊 Service was amazing, super fast. Great, as it meant my plant didn’t have to be in transit for too long. Very happy with the purchase!”

Hortology 5 star review on 28th June 2021

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Posted 3 years ago

“I order some of the turquoise and gold pots and the colours are beautiful. Great service and great products.”

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Posted 3 years ago

“The pot I bought was a work of art.”

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Posted 3 years ago

“Very prompt service with notifications at every stage. Plants arrived in good condition.”

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Posted 3 years ago

“Bought a plant and a pot, very good value I thought arrived quickly and I. Good condition”

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Posted 3 years ago

“Quick delivery and lovely products! Very happy with my order!”

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Posted 3 years ago

“Good quality plant. Delivered on time and packaged with care.”

Hortology 5 star review on 26th June 2021

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Posted 3 years ago

“A well received birthday gift”

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Posted 3 years ago

“Really healthy plant, well packaged. Great value. Very pleased with everything.”

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Posted 3 years ago

“Simple and straightforward. Everything went well. No problem at all.”

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Posted 3 years ago

“Delivery was quick and the packaging secured the plant very well. The plant fitted the picture I saw online”

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Posted 3 years ago

“So pleased I came across this website. It’s been really difficult to find that perfect pot for my plants. I’ll definitely be ordering more in the futures.”

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Posted 3 years ago

“I love my indoor watering can. It is perfect for small plants with its tiny spout. I would have liked it to be a bit larger but it looks very pretty sitting amongst the plants.”

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Posted 3 years ago

“excellent expert service , great product at a reasonable price ....this company is one of lifes best kept secrets ...only found it completely by chance .but would certainly buy from them again ..and a better choice than other companies. one small issue no telephone number for customer service which initially made me suspicious !!!!!.....”

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Posted 3 years ago

“Very quick delivery. I bought Alocosia Zebrina, plant was exactly as described, in excellent condition with good root system. This was bought as a gift for my son - almost kept it for myself :-) Very happy with my purchase and will certainly use Hortology in the future.”

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Posted 3 years ago

“My beautiful pots arrived save and sound all wrapped so carefully… thank you. I’ll be buying more as my house plants are multiplying fast!”

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Posted 3 years ago

“Fabulous plant, easy to order, great packaging and fast delivery”

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Posted 3 years ago

“Super speedy delivery and beautiful pot!”

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Posted 3 years ago

“Needed the order quick, had great advice and suggested replacements. great plants especially the larger ones, well packaged and quick delivery. Very happy would use again.”

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Posted 3 years ago

“Happy to recommend this company. Quality items, delivered safely and quickly.”

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Posted 3 years ago

Hortology is rated 4.8 based on 8,716 reviews