Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.84

4.8 Rating 8,632 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 8,632 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really pleased with the planters we ordered and good customer service”

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Posted 6 months ago

“All items received well packaged and looking great thank you will be re-ordering”

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Posted 6 months ago

“I purchased a large antique brass pot , very reasonably priced, when it arrived it was perfectly packaged. Oh my goodness the product far exceeded my expectations, well made , heavy , perfect in colour and a real show stopper . Arrived really quickly and looks beautiful in my bathroom”

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Posted 6 months ago

“Great products, really well packaged and arrived quickly.”

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Posted 6 months ago

“Great thank you!”

Hortology 5 star review on 1st June 2024

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Posted 6 months ago

“Superb plant, perfectly packaged, friendly/helpful staff. Many thanks/Much appreciated.”

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Posted 6 months ago

“Lovely pots”

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Posted 6 months ago

“Very good quality plant pots... I plan to buy many more.”

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Posted 6 months ago

“I was a bit nervous to order a plant I couldn’t see but when it arrived and I unpacked it I couldn’t have been more pleased. It’s a super healthy plant with lots of leaves. So much better than any I had seen locally. Would definitely order again and recommend HORTOLOGY. Julie”

Hortology 5 star review on 31st May 2024

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Posted 6 months ago

“Great pot and compost, exactly what I wanted! Fast delivery.”

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Posted 6 months ago

“Very good quality trees easy to unpack love my coconut trees”

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Posted 6 months ago

“Plant was in great condition and delivered on time.”

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Posted 6 months ago

“Ordering was straightforward, plent of info. given about plants. When order completed the plants were delivered within a few days and thay were lovely plants in tip top condiyion--- I only hope I can keep them this way”

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Posted 6 months ago

“Beautiful plants that are perfect for the bedrooms. I was surprised at the high Quality of plants and pots. Will definitely buy again.”

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Posted 6 months ago

“Ordered a plant pot liner to replace one that came with a plant pot bought elsewhere. Great quality and thickness, can be cut down to size.”

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Posted 6 months ago

“Absolutely beautiful vibrant orange planter, looks great in our room. Fast delivery, very well packed”

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Posted 6 months ago

“Plants arrived in great condition, lovely shape and very healthy.”

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Posted 6 months ago

“I placed an order and Hortology did contact me to say the pots were slightly faulty, so I was able to order something else. Pots are always of good quality and I think the pot liners are brilliant. I would like Hortology to sell the plastic pots themselves to fit into the liners, not always easy to get the right size from garden centres.”

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Posted 6 months ago

“We ordered two different plant pots and both were lovely quality, and very well packaged. Delivery was good, so no complaints, and would definitley use them again”

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Posted 6 months ago

“The pots and plant I ordered are lovely, thank you!”

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Posted 6 months ago

Hortology is rated 4.8 based on 8,632 reviews