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Hortology Reviews

4.8 Rating 8,632 Reviews
97 %
of reviewers recommend Hortology
4.8
Based on 8,632 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Could Be Better
Anonymous
Anonymous  // 01/01/2019
Really pleased with the planters we ordered and good customer service
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Posted 6 months ago
All items received well packaged and looking great thank you will be re-ordering
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Posted 6 months ago
I purchased a large antique brass pot , very reasonably priced, when it arrived it was perfectly packaged. Oh my goodness the product far exceeded my expectations, well made , heavy , perfect in colour and a real show stopper . Arrived really quickly and looks beautiful in my bathroom
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Posted 6 months ago
Great products, really well packaged and arrived quickly.
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Posted 6 months ago
Great thank you!
Hortology 5 star review on 1st June 2024
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Posted 6 months ago
Superb plant, perfectly packaged, friendly/helpful staff. Many thanks/Much appreciated.
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Posted 6 months ago
Lovely pots
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Posted 6 months ago
Very good quality plant pots... I plan to buy many more.
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Posted 6 months ago
I was a bit nervous to order a plant I couldn’t see but when it arrived and I unpacked it I couldn’t have been more pleased. It’s a super healthy plant with lots of leaves. So much better than any I had seen locally. Would definitely order again and recommend HORTOLOGY. Julie
Hortology 5 star review on 31st May 2024
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Posted 6 months ago
Great pot and compost, exactly what I wanted! Fast delivery.
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Posted 6 months ago
Very good quality trees easy to unpack love my coconut trees
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Posted 6 months ago
Plant was in great condition and delivered on time.
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Posted 6 months ago
Ordering was straightforward, plent of info. given about plants. When order completed the plants were delivered within a few days and thay were lovely plants in tip top condiyion--- I only hope I can keep them this way
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Posted 6 months ago
Beautiful plants that are perfect for the bedrooms. I was surprised at the high Quality of plants and pots. Will definitely buy again.
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Posted 6 months ago
Ordered a plant pot liner to replace one that came with a plant pot bought elsewhere. Great quality and thickness, can be cut down to size.
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Posted 6 months ago
Absolutely beautiful vibrant orange planter, looks great in our room. Fast delivery, very well packed
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Posted 6 months ago
Plants arrived in great condition, lovely shape and very healthy.
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Posted 6 months ago
I placed an order and Hortology did contact me to say the pots were slightly faulty, so I was able to order something else. Pots are always of good quality and I think the pot liners are brilliant. I would like Hortology to sell the plastic pots themselves to fit into the liners, not always easy to get the right size from garden centres.
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Posted 6 months ago
We ordered two different plant pots and both were lovely quality, and very well packaged. Delivery was good, so no complaints, and would definitley use them again
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Posted 6 months ago
The pots and plant I ordered are lovely, thank you!
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Posted 6 months ago
Hortology is rated 4.8 based on 8,632 reviews