Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.84

4.8 Rating 8,737 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 8,737 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Hortology 5 star review on 19th February 2025

820

Anonymous

Anonymous // 01/01/2019

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“Amazing pots and plants. Highly recommend.”

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Posted 4 years ago

“Happy for my purchase. Plants were safely packed and delivered.”

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Posted 4 years ago

“I was surprised how quickly the 2 plants were delivered. They arrived in very good condition and I am happy with them”

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Posted 4 years ago

“Good value and good quality plant. Impressed by packing and delivery. Will use again!”

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Posted 4 years ago

“The process of buying was all very straightforward and we are pleased with our puchase.”

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Posted 4 years ago

“Very pleased with my order, no hassle , quality item and fast shipping . very pleased indeed”

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Posted 4 years ago

“Amazing customer service. Gorgeous healthy plant and beautiful pot.”

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Posted 4 years ago

“Great service, love the plant pots!”

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Posted 4 years ago

“Plants came in great condition and did not disappoint in comparison to the photos online. Would definitely buy again”

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Posted 4 years ago

“Fantastic pots. All look beautiful.”

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Posted 4 years ago

“It was a nice experience. Despite the fact i live in Saudi Arabia you were able to update me about my order. Will be planning to order again! 😊”

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Posted 4 years ago

“Quick, trouble-free transaction. Plant pots were very well packaged.”

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Posted 4 years ago

“I was looking for some indoor plant pots that were a little different and having browsed the internet I came across Hortology and I was really impressed with their choice. I ordered four pots of various sizes and colours and when they arrived I was really happy with my choice as the pots looked exactly as they did on the website.”

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Posted 4 years ago

“plant was really nice”

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Posted 4 years ago

“This is my second order and I was very impressed again. Excellent products - plant came in an excellent condition, packaged very safely, beautiful quality and healthy! Will be ordering again!”

Hortology 5 star review on 9th November 2020

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Posted 4 years ago

“The items were a gift and the recipient was very pleased with the plant and the pot. However, I was somewhat disappointed with the dispatch and delivery and this would make me think twice before ordering a gift for direct despatch again. I allowed for the timescales quoted on the website but it took longer. It is difficult to be organised for delivery with this company.”

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Posted 4 years ago

“Absolutely LOVE my new pots!! I ordered 5; 3 large and 2 smaller ones, all of them exactly as the photo and all are truly stunning. I couldn't be happier! Arrived well packed and within the estimated time, I highly recommend Hortology!! Thank you for great service and items!”

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Posted 4 years ago

“Beautiful pot arrived and I am very much looking forward to planting it up! Only down side is the excessive packaging. I realise the pot needs to be protected during transit, however the pot arrived in a box within another extremely large box.”

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Posted 4 years ago

“Love the plants I received and they look so healthy”

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Posted 4 years ago

“Amazing service and fast delivery high quality plant pots”

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Posted 4 years ago

Hortology is rated 4.8 based on 8,737 reviews