Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.84

4.8 Rating 8,705 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 8,705 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Hortology 5 star review on 30th January 2025

Nick

Hortology 5 star review on 29th January 2025

Mrs

Hortology 5 star review on 28th January 2025

Sylwia

Ian

816

Anonymous

Anonymous // 01/01/2019

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“Excellent product good quality quick delivery”

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Posted 1 year ago

“What a gem of a find the Hortology website is. Great range and fabulous quality. Delighted.”

Hortology 5 star review on 3rd April 2023

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Posted 1 year ago

“Very happy with the service and quality of the products”

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Posted 1 year ago

“Absolutely brilliant company. The plants I sent for were in pristine condition, so very healthy and happy. I couldn't believe how quickly they arrived, and how well packed they were in lots of recyclable packaging. Really, really healthy and good sized plants. The best I've ever ordered. I will definitely be shopping here again. It's always a little worrying buying plants online, but these were beauties, all three of them. Incredible happy customer.”

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Posted 1 year ago

“Great product communication and delivery”

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Posted 1 year ago

“Beautiful plant received very quickly and in excellent order. Thank you.”

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Posted 1 year ago

“My lovely little plant arrived, well packaged and arrived in two days. Absolutely faultless service. I will definitely be ordering more from Hortology”

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Posted 1 year ago

“Very healthy Peace Lily "Sensation" arrived, exactly as described and extremely well packaged.”

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Posted 1 year ago

“Beautiful pots, excellent quality”

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Posted 1 year ago

“Plant was perfect and in great condition.”

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Posted 1 year ago

“These plants are very healthy and in good condition. The packaging to protect them is very good too. Recommended.”

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Posted 1 year ago

“Fantastic products, all packaged really well to arrive in prime condition. Highly recommended.”

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Posted 1 year ago

“Love the house plants, hope they are hardier than the ones I'm replacing that succumbed to the months of cold and dark weather”

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Posted 1 year ago

“Great soils! Ordering again.”

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Posted 1 year ago

“I love Hortology. The plants are always so healthy and everything is always carefully packaged. The range you can choose from is vast and it looks beautiful and is very well made. I also really appreciate how they tell you which are pet friendly.”

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Posted 1 year ago

“Lovely pot. Nice natural finish. Goes well with my decor”

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Posted 1 year ago

“Best choice of beautiful pots by FAR!”

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Posted 1 year ago

“I am really pleased with the large indoor pot I ordered good value and perfect condition , delivery's was vey quick and the item was ,love it, I will definitely buy more items”

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Posted 1 year ago

“Rally good quality plant pot, far better than we expected however despite us checking the measurements we were unable to use it for the intended plant due to the thickness of the pots walls. The shape and wall thickness made the pot smaller than expected but it’s to nice to return so we are keeping it .”

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Posted 1 year ago

“Great ceramic planter!!”

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Posted 1 year ago

Hortology is rated 4.8 based on 8,705 reviews