Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.84

4.8 Rating 8,736 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 8,736 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Hortology 5 star review on 19th February 2025

820

Anonymous

Anonymous // 01/01/2019

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“My plants arrived quickly, were well packaged and in really good condition. Thank you”

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Posted 4 years ago

“Perfect condition, healthy ficus, as shown on screen. Fast delivery. I will but again. Note that plants come from Germany, but took only 48hrs to reach me in the U.K.”

Hortology 5 star review on 26th November 2020

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Posted 4 years ago

“Great quality and service!”

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Posted 4 years ago

“Really lovely product. Great delivery. Will use this company again.”

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Posted 4 years ago

“High quality plants and pot. They made choosing a good match easy with sizing advice.”

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Posted 4 years ago

“Absolutely wonderful service and beautiful plants! Thank you.”

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Posted 4 years ago

“A great selection of plant pots - I ordered 2 pots (which arrived a week apart due to a mix up with the courier company), but I will be ordering more when my chosen pots come back in stock again, hopefully soon :)”

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Posted 4 years ago

“Beautiful foliage and healthy plants highly recommended”

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Posted 4 years ago

“Have ordered a large selection of pots from Hortology, have to say, very high quality, elegant design, and reasonable prices! 5 stars from me!”

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Posted 4 years ago

“Love my new pots. Beautiful materials and styles and I am specially pleased that they all give accurate inside measurments and fit standard pot sizes so I can remove my plants and water them without the guesswork. Thank you!”

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Posted 4 years ago

“I am so impressed by Hortology. Service was impeccable! Perfectly wrapped, fast delivery, large pots for cheap with beautiful designs and very clear descriptions. What more can you ask for?”

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Posted 4 years ago

“EXCELLENT PLANT POTS JUST AS WANTED. GOOD PRICE AND UNBELIEVABLE PACKAGED DELIVERY. SUBSEQUENT HELP ON PURCHASING PLANTS WAS SECOND TO NONE. VERY SATISFIED AND HAPPY CUSTOMER.”

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Posted 4 years ago

“Fantastic service. Got here fast and everything as expected. Would use again!”

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Posted 4 years ago

“Quick delivery and plant arrived in great condition!”

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Posted 4 years ago

“Lovely plant pots!”

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Posted 4 years ago

“I love my plant pot! Great service, and value for money.”

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Posted 4 years ago

“The plants were lovely, a great size and they seemed very healthy. They were wrapped really well. The only downside was that delivery took a little while longer than I had hoped. I would definitely buy again”

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Posted 4 years ago

“Lovely flower pot excellent service from Hortology.”

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Posted 4 years ago

“Very pleasant company to deal with. Fast, efficient service and the pot looks fabulous. I can’t wait to give this as a Christmas present.”

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Posted 4 years ago

“Good products. Well packed for delivery. Bit expensive.”

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Posted 4 years ago

Hortology is rated 4.8 based on 8,736 reviews