Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.84

4.8 Rating 8,726 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 8,726 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Hortology 5 star review on 11th February 2025

Cesco

Hortology 5 star review on 30th January 2025

Nick

Hortology 5 star review on 29th January 2025

Mrs

Hortology 5 star review on 28th January 2025

Sylwia

817

Anonymous

Anonymous // 01/01/2019

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“I have purchased 7 plant pots in various sizes and colours. They are beautiful, good quality pots. I will purchase again.”

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Posted 4 years ago

“The best service of 2020 was provided by Hortology -thank you”

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Posted 4 years ago

“Really great quality plants, well packaged for delivery and reasonable prices.”

Hortology 5 star review on 24th December 2020

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Posted 4 years ago

“Fantastic! Arrived quickly, in great condition and very well packaged. Couldn’t ask for better. Thanks a million!”

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Posted 4 years ago

“Don’t buy your plants anywhere else. Hortology are awesome. Beautiful, healthy plants and wonderful service. As a proper plant parent I love, love love Hortology. Have tried others in the past and no comparison. Thank you xxxxxx”

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Posted 4 years ago

“Beautiful orange pot, very high quality, lovely ceramic glaze.”

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Posted 4 years ago

“fantastic service, plant in great quality.”

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Posted 4 years ago

“Delighted with the cache pot I ordered as a gift. It arrived promptly and very well packaged.”

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Posted 4 years ago

“Beautiful product, packaged with respect to the environment, and delivered on time.”

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Posted 4 years ago

“Extremely helpful and quick with replies to questions. I love my pot too.”

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Posted 4 years ago

“Really pleased with the quality of the pot I ordered and thought it was an excellent price for it too, thank you!”

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Posted 4 years ago

“Lovely plant pot, good service, would recommend Hortology and use again.”

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Posted 4 years ago

“Great plant pots at reasonable prices.”

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Posted 4 years ago

“Easy to navigate the website. Excellent selection. Fast and efficient throughout.”

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Posted 4 years ago

“Super speedy delivery in excellant packaging, thank you.”

Hortology 5 star review on 21st December 2020

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Posted 4 years ago

“Great delivery, plant has a few leaves that look a bit worse for wear, but everything was packaged well!”

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Posted 4 years ago

“Great item, exactly what we wanted for our cactus plants in the lounge, excellent quality, fast delivery good service.”

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Posted 4 years ago

“Extremely well packed and fast delivery. Nice pot - good value for money. Only for stars because the glass on the pot wasn't as interesting as the photos. Didn't expect a replica as I realise these are hand done and each will be individual, but the one received has none of the interesting drips and contrasts I anticipated based on the photos. Over still pleased with it though and would order from Hortology again as good quality!”

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Posted 4 years ago

“Only half my order was delivered. Hortology responded immediately and the reminder arrived in a couple of days.”

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Posted 4 years ago

“Amazing customer service and lovely perfect plants!”

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Posted 4 years ago

Hortology is rated 4.8 based on 8,726 reviews