Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.84

4.8 Rating 8,632 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 8,632 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Hortology 5 star review on 18th November 2024

801

Anonymous

Anonymous // 01/01/2019

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“Love the plant pot it’s solid and just the right size. The website is fantastic for advice on plants and growing conditions as well as lovely pots and plants to buy. A must for any houseplant lover.”

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Posted 2 months ago

“Excellent quality and colour”

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Posted 2 months ago

“My plant arrived SO well packaged! Absolutely beautiful plant in such great condition. I am very impressed with this supplier and on my experience, I would thoroughly recommend. Thank you Hortology.”

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Posted 2 months ago

“I ordered two large indoor plant pots - they arrived quickly and very well packaged. The pots are beautiful. I'll definitely be ordering some more soon.”

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Posted 2 months ago

“It was my first time ever to buy plants online and it was with Hortoloy, I was adamant at first to buy online but when I received my delivery , it was in a good cindition and packaging was really safe and secured, I was happy to received the plants I bought .”

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Posted 2 months ago

“I loved my fabulous Ryan indoor pot. Great customer service and very speedy dispatch. Thank you”

Hortology 5 star review on 15th September 2024

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Posted 3 months ago

“Great service and a lovely plant!”

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Posted 3 months ago

“Beautiful plant pot. Pictures are an accurate representation. I’d definitely buy more from Hortology.”

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Posted 3 months ago

“Lovely pots that are well delivered.”

Hortology 5 star review on 12th September 2024

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Posted 3 months ago

“Speedy delivery and stylish pot”

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Posted 3 months ago

“Excellent products arrived very well packed. Delighted with my order.”

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Posted 3 months ago

“Quick delivery and the liner as described. Happy with my order!”

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Posted 3 months ago

“Great products and quick delivery”

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Posted 3 months ago

“My Crassula ovata - Jade Plant arrived punctually and very securely packed. It was and still is in perfect condition. Fairly priced my beautiful Jade plant is a successful purchase which along with Hortology gets my unreserved recommendation. Coincidentally I have another Hortology plant due to arrive any minute now. Well done and thank you Hortology.”

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Posted 3 months ago

“The Plant arrived ahead of schedule, was well packaged and undamaged. My only issue was that it was 12cms shorter than the stated height guide which although doesn't detract from it being a fine looking plant, I did want a taller one for a specific purpose. I would certainly use again though.”

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Posted 3 months ago

“I am delighted with my first purchase from "Hortology" , they're gave me a great support while I was waiting for delivery, also with information how to care for gorgeous elegant Aralia Ming. Arrived on time with secure packaging and healthy condition. I am feel very happy and privileged to have this beauty in my new home . Thank you, Allix and team Hortology.”

Hortology 5 star review on 11th September 2024

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Posted 3 months ago

“Great service and quality of plants. Cusotmer serevice wwas brilliant too. Will definitely buy from here again.”

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Posted 3 months ago

“I absolutely LOVE this company. Beautiful, well kept and sent plants, pots at very reasonable prices and super customer service. I only wish I had more space so I could keep buying plants!”

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Posted 3 months ago

“The plants were very well packaged and very healthy. I will definitely use this service again.”

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Posted 3 months ago

“Really well packaged, fast delivery and great quality plants. Very happy.”

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Posted 3 months ago

Hortology is rated 4.8 based on 8,632 reviews