Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.84

4.8 Rating 8,737 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 8,737 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Hortology 5 star review on 19th February 2025

820

Anonymous

Anonymous // 01/01/2019

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“Very good range of plants and pots, always well packed.”

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Posted 3 months ago

“Beautiful plants and pots with excellent customer service as always.”

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Posted 3 months ago

“Healthy, good size, beautiful plants; exquisitely wrapped. Speedy and efficient delivery.”

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Posted 3 months ago

“Lovely stylish pottery vase and well priced . Will order again”

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Posted 3 months ago

“Great pot and really well packaged. Also, great website which gives all the info and more you need to deicide. Very imppresive”

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Posted 3 months ago

“Great website, products and service. Items arrived quickly and were very well packaged. Very happy with purchases.”

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Posted 3 months ago

“I love everything Hortology sells! It’s my hobby to go on the website every day and look at everything I want for my house”

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Posted 3 months ago

“Aesthetically pleasing and sturdy plant pot”

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Posted 3 months ago

“The pot came in good time and in good condition. I don't have any other experience with Hortology, apart from the barrage of marketing emails received from the moment I placed the order. I did not appreciate this.”

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Posted 3 months ago

“Good service. Looked everywhere for this spray and it was cheapest on this website. Came very well packaged, will definitely buy again!”

Hortology 5 star review on 18th November 2024

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Posted 3 months ago

“Great online service, accurate description, fast shipping, good communication, good price.”

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Posted 3 months ago

“You can’t go wrong with buying more plants as a treat”

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Posted 3 months ago

“Quality plant, well packed for delivery which arrived promptly & without issues”

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Posted 3 months ago

“Nice Website, easy ordering and very quick despatch of purchases.”

Hortology 5 star review on 15th November 2024

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Posted 3 months ago

“This is the first time I have purchased from HORTOLOGY & I would not hesitate to use them again! Purchased 2 stunning Esra pots for houseplants. I was e-mailed a message from them to say there was a scratch on one of them & if I wanted it ( no more in stock at that point)they would give me a reduction or to choose something else. I accepted the scratched one which still looked fab & got a 20% discount. So a great price for great quality plat pot & service was outstanding! Will definitely be ordering more from them again! Thanks again to Alix for amazing, prompt service!”

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Posted 3 months ago

“I've already sent a email saying how wonderful the plant and pot was and plant arrived undamaged!”

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Posted 3 months ago

“Beautiful plants and pots at Hortology that are well packaged in transit. Would definitely recommend this company”

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Posted 3 months ago

“Bought the red Nolan pot, arrived promptly & well packaged so no broken pottery being delivered! Only issue was that PDP delivered to next door!”

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Posted 3 months ago

“Lovely plant,arrived undamaged.Well packaged. Arrived on time.”

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Posted 3 months ago

“Amazing products and fast delivery. Well packaged to avoid damage. Really pleased with the experience and the items I ordered”

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Posted 3 months ago

Hortology is rated 4.8 based on 8,737 reviews