Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.84

4.8 Rating 8,718 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 8,718 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Hortology 5 star review on 30th January 2025

Nick

Hortology 5 star review on 29th January 2025

Mrs

Hortology 5 star review on 28th January 2025

Sylwia

Ian

816

Anonymous

Anonymous // 01/01/2019

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“The string of hearts & trailing jade plants arrived nicely packed .. beautiful plants lovely & healthy”

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Posted 3 years ago

“fast delivery.”

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Posted 3 years ago

“Nice website, easy to navigate. Delivery on time. I like the range of plants and pots available. I was happy with most of the the items bought. I was disappointed with the quality of the white ceramic plant pot.”

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Posted 3 years ago

“The plant arrived nicely packaged and looking healthy. However, within 2 days, a few of the leaves have gone entirely yellow and the plant has started to droop. Not sure if this was a case of overwatering to compensate for the prolonged delivery period but I am quite disappointed as it is a lovely plant...”

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Posted 3 years ago

“Great service and swift delivery”

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Posted 3 years ago

“great plants, fair prices, great service.”

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Posted 3 years ago

“The plant arrived on time as stated. It was very securely packaged to avoid any damage. It was exactly as described on the website and I was delighted with it.”

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Posted 3 years ago

“Very happy with my African rubber plant, I have wanted one for ages and it’s did not disappoint 🪴”

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Posted 3 years ago

“I was really impressed with Hortology. After using a few other plant delivery services I was expecting the two Swiss cheese plants I ordered to be a bit battered, but they were in amazing condition and so well packed. I thought they were very reasonably priced and arrived quickly. One of the plants was for a friend’s birthday and she was so pleased. I’ll definitely be ordering from Hortology again 🌱 💚 🪴”

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Posted 3 years ago

“Beautiful healthy plants and great customer service!”

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Posted 3 years ago

“The pot is as described. Very good quality and pretty.”

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Posted 3 years ago

“I have searched for a long time for a beautiful concrete bowl and finally found the perfect one. Planted up with sempervivum looks amazing on my dining table.”

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Posted 3 years ago

“Very good quality pot and arrived quickly.”

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Posted 3 years ago

“Great service, beautiful plants and the instructions for care are very informative”

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Posted 3 years ago

“Beautiful Peace Lily in beautiful condition and arrived perfectly packaged and do prompt!”

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Posted 3 years ago

“Beautiful plant in fantastic condition, well packaged”

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Posted 3 years ago

“We are very Happy with our lovely planter. Would highly recommend this company, quick delivery and packaging was exceptionally good.”

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Posted 3 years ago

“I have been looking for pots for quite some time but couldn’t find the style or/and size I was looking for. I’m so glad your advert popped out on my Instagram. I’m very pleased with the products, the way it was protected for delivery and delivery time. I’ll definitely be coming back soon!”

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Posted 3 years ago

“Carefully packed and prompt delivery. The pots were beautifully designed and lovely shades of colour”

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Posted 3 years ago

“Perfect, thank you!”

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Posted 3 years ago

Hortology is rated 4.8 based on 8,718 reviews