Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.84

4.8 Rating 8,736 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 8,736 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Hortology 5 star review on 19th February 2025

820

Anonymous

Anonymous // 01/01/2019

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“Fantastic banana tree very impressed”

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Posted 4 years ago

“Lovely products, very well packed. Good communication so I knew when to expect delivery. I bought a number of plant pots, all of which are just what I wanted!”

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Posted 4 years ago

“Nice plant and well packaged thanks”

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Posted 4 years ago

“Well packaged products. Slight delay on delivery but I put that down to Covid issues”

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Posted 4 years ago

“Love my indoor plant pot, brilliant quality & looks perfect, excellent service too!”

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Posted 4 years ago

“Have ordered from Hortology before and will definitely do so again. Always great plants - thank you 😊”

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Posted 4 years ago

“Fantastic planters, great quality and reasonable prices.”

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Posted 4 years ago

“I bought themas a Christmas present for my daughter in law she is delighted with them I NEVER SAW THEM”

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Posted 4 years ago

Hi Alan We are glad to hear your daughter in law is happy with her gift. The plants were delivered direct to her as requested, so are unsure what your additional comments mean? If we can help any further, please contact us at info@hortology.co.uk to discuss. KInd regards Your Hortology Team

Posted 4 years ago

“Amazing service! Plants came well packaged and great quality!”

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Posted 4 years ago

“I really happy with Horology service. It was carefully packed our plant in really good condition! Highly recommend.”

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Posted 4 years ago

“Good value large ceramic pots arrived well packaged and in good time”

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Posted 4 years ago

“Beautiful plant pot and amazing customer service, I am very, very happy with hortology and I will buy from them again”

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Posted 4 years ago

“Very good quality pots which fit my plants very nicely.”

Hortology 5 star review on 20th November 2020

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Posted 4 years ago

“Beautiful plant pot, great service”

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Posted 4 years ago

“I absolutely love this website and the quality of the plants. I will definitely be purchasing more plants and pots.”

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Posted 4 years ago

“I loved my pots! Beautiful and I’m Very very happy.”

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Posted 4 years ago

“Excellent quality! It looks great and very quick delivery.”

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Posted 4 years ago

“Quick delivery and incredibly good quality plant pots! Very happy and will be ordering again for sure!”

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Posted 4 years ago

“This is a wonderful company and the plants come in great condition!”

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Posted 4 years ago

“My go to place for plant pots, they have such a wonderful range of designs that I love and great quality when they arrive too. Everything that I have bought from Hortology (including live plants) have arrived in excellent condition.”

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Posted 4 years ago

Hortology is rated 4.8 based on 8,736 reviews