Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.84

4.8 Rating 8,632 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 8,632 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Hortology 5 star review on 18th November 2024

801

Anonymous

Anonymous // 01/01/2019

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“Our plant was really well-packaged and arrived promptly; it looks great. The hydrocare kit looks excellent, but the pot liner supplied was not sufficiently large for the plant pot, which was disappointing, as it was the recommended one and I'm now having to pay for return postage.”

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Posted 3 months ago

“Stunning pot 🌟 Arrived promptly and very well packed Huge selection to choose from - in fact I have revisited this site and purchased 4 more plant pots was so impressed”

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Posted 3 months ago

“Excellent. Very good and thank you for good service”

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Posted 3 months ago

“Excellent products, great service, the order was delayed but the team kept me updated, by email and gave options for a refund or to select an alternative. I was happy to wait and when delivered the items were very well packed.”

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Posted 3 months ago

“The plants arrived quickly, very well packed and in a great condition (looking very healthy).”

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Posted 3 months ago

“Beautiful high quality plant pot! Extremely well packaged to avoid any breakages and fast shipping!”

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Posted 3 months ago

“Very good sturdy pot saucers which look very natural.”

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Posted 3 months ago

“Lovely planter - really pleased with it and the service provided”

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Posted 3 months ago

“Excellent delivery service and hanging pots packaged very securely.Thank you.”

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Posted 3 months ago

“Great selection of products, easy to navigate, and everything was delivered swiftly and as described. Very impressed.”

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Posted 3 months ago

“Plants arrived really well packaged upright in a box. The soil was still moist,, none had fallen out of the pot & the leaves were completely perfect & undamaged. Beautiful plants”

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Posted 3 months ago

“Beautiful vases. Dispatched very quickly. Will purchase again”

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Posted 3 months ago

“Probably won’t buy plants online again but everything else in order was fine”

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Posted 3 months ago

“Fantastic plants and pots. Great gift voucher to give as well.”

Hortology 5 star review on 17th August 2024

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Posted 3 months ago

“Excellent product, good quality, swift delivery and great packaging”

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Posted 3 months ago

“I love this company. Fabulous products, good delivery times! I’m unapologetically addicted! Would recommend…if you don’t mind becoming addicted too! 😉”

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Posted 4 months ago

“First time we've used Hortology, but with good prices, fast delivery and lots of paper packaging to ensure our pot arrived safely, we'll be buying again.”

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Posted 4 months ago

“I ordered a ZZ plant and shiny gold 'ryan' pot. Both were very well packaged and the plant is in lovely healthy condition. I ordered on a friday evening and it was delivered by the middle of the week. Will definitely be using Hortology in future and already recommended to my mother-in-law. 5 stars.”

Hortology 5 star review on 15th August 2024

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Posted 4 months ago

“Excellent communication throughout, item delivered earlier than anticipated in perfect condition.”

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Posted 4 months ago

“Product came is described”

Hortology 5 star review on 14th August 2024

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Posted 4 months ago

Hortology is rated 4.8 based on 8,632 reviews