Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.84

4.8 Rating 8,737 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 8,737 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Hortology 5 star review on 19th February 2025

820

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought three and they look great together.”

Helpful Report

Posted 3 months ago

“Amazing pot”

Helpful Report

Posted 3 months ago

“Lovely planter, looks gorgeous”

Helpful Report

Posted 3 months ago

“Loved the selection of pots available, and this one really stood out. It arrived quickly, and well packaged and it looks fantastic!”

Hortology 5 star review on 30th October 2024

Helpful Report

Posted 3 months ago

“Lovely plant and plant pot! Very pleased!”

Helpful Report

Posted 3 months ago

“Excellent company to work with- emails are answered immediately Linda Bates”

Helpful Report

Posted 3 months ago

“The plant was a present, delivered on time to my daughter. I can’t fault Hortology or the plant.”

Helpful Report

Posted 3 months ago

“The process of ordering and delivery were smooth and easy. I bought repotting mixture. The range of pots and planters was lovely and I am considering future purceses from this supplier.”

Helpful Report

Posted 3 months ago

“Plant wasn't packaged well and had lost a lot of leaves during shipping”

Helpful Report

Posted 3 months ago

Hello. Thank you for your order and review. We are sorry to hear of your disappointment with your plant and the damage / leaf loss that is has sustained! We have reached out directly to resolve this for you. Your Hortology team

Posted 3 months ago

“Plant arrived well packaged and in good condition.”

Helpful Report

Posted 3 months ago

“Excellent customer service, providing good advice and lots of help. Also very quick to respond.”

Helpful Report

Posted 3 months ago

“All the plants (and one very large plant pot) came promptly and very well packaged. The quality of the plants is as good as you see on the site and are all perfectly healthy too. Will happily buy again from this company.”

Helpful Report

Posted 3 months ago

“Disappointed that I lost almost half of what I paid for the item in paying for it's Return. Didnt like the item once it arrived & discovered there was no free return policy.”

Helpful Report

Posted 3 months ago

“Always great quality and fantastic service from the whole team. Wouldn’t use anyone else! Highly recommend”

Helpful Report

Posted 3 months ago

“Small and cute atomiser but quite powerful in watering the plants. Very nice ! My first buy with Hortology and quite happy with the service overall.”

Hortology 5 star review on 24th October 2024

Helpful Report

Posted 3 months ago

“Great website. Quick and attentive customer service too. Would use again”

Helpful Report

Posted 3 months ago

“Beautiful planters and delivered in fantastic packaging. No chance of them arriving broken! Highly recommended.”

Helpful Report

Posted 3 months ago

“Easy to navigate, Excellent delivery.”

Helpful Report

Posted 3 months ago

“Lovely pots and hearty plants”

Helpful Report

Posted 3 months ago

“Super quick delivery. Pot very good quality and well packed.”

Helpful Report

Posted 4 months ago

Hortology is rated 4.8 based on 8,737 reviews