Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.84

4.8 Rating 8,708 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 8,708 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Hortology 5 star review on 30th January 2025

Nick

Hortology 5 star review on 29th January 2025

Mrs

Hortology 5 star review on 28th January 2025

Sylwia

Ian

816

Anonymous

Anonymous // 01/01/2019

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“Prompt service and very well packaged goods from an online order.”

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Posted 2 years ago

“Greay6 pot for garden,, lovely designs, good quality and seamless delivery thank you”

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Posted 2 years ago

“My sprayer arrived ahead of schedule and was well packed.”

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Posted 2 years ago

“Excellent delivery and healthy plants. 100% recommend buying your plants here.”

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Posted 2 years ago

“Hortology’s got a good range of plant pots to decorate any corner of your house or garden. Purchased a couple of times for plants and pots. Communication is great.”

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Posted 2 years ago

“My plants came safely, with no damage. Everything was wrapped carefully. Everything was really affordable and great quality! Will be purchasing from Hortology again!”

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Posted 2 years ago

“Excellent plants and pots; very user friendly and informative website; excellent customer care.”

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Posted 2 years ago

“It is the third time I used Hortology. As before the plants arrived in good time, well and securely packaged in good condition. They are nice specimens. Happy :-).”

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Posted 2 years ago

“Excellent service, items bought are good quality an delivery was fast. Also great advise on their website”

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Posted 2 years ago

“The pots are beautiful, arrived promptly and safely. And the product descriptions (opening measurements, height, etc) make it easy to choose the right pot.”

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Posted 2 years ago

“Hortology is my absolute go to for plants, without exception. The service is excellent, the plants are incredibly healthy and the prices are great. Love them and will be back again, no doubt.”

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Posted 2 years ago

“Prompt efficient delivery of well packed, delightful small plant pots exactly as described on the well designed, informative website. I would definitely use this company again.”

Hortology 5 star review on 29th May 2022

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Posted 2 years ago

“Indoor Trailing Plant delivered very well packaged and in pristine condition, will purchase from Hortology for the foreseeable future - very very happy with the service and product.”

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Posted 2 years ago

“Beautiful plants and an excellent range of pots- all arrived carefully packaged. Thank you.”

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Posted 2 years ago

“Well packed and good quality”

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Posted 2 years ago

“Pleasure to do business with, good service fast delivery”

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Posted 2 years ago

“Wasn’t too impressed with the soil my plant came in. It was extremely dry and thick with dried out hard mould at the top. I decided to repot and refresh with new soil straight away. The plant seems to be doing well, is a lovely big size and other than the soil I am really happy with the plant itself. Was packaged well.”

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Posted 2 years ago

“GOOD QUALITY - SIZE ACCURATE Nice ‘pots’ - quite pricey. Postage on the expensive side.”

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Posted 2 years ago

“Nice product, thoughtfully packaged, delivered in good time.”

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Posted 2 years ago

“Beautiful plants. I have made several purchases from Hortology including plants and plant pots. All thriving!”

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Posted 2 years ago

Hortology is rated 4.8 based on 8,708 reviews