Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.84

4.8 Rating 8,705 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 8,705 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Hortology 5 star review on 30th January 2025

813

Anonymous

Anonymous // 01/01/2019

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“Fantastic healthy plants in brilliantly secure packaging. One of my two was a bit of a delicate one and it was absolutely fine. I've waited a couple of weeks to do my review to make sure that they've stayed healthy and they have. Absolutely thrilled with the sizes too, great value for money actually!”

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Posted 1 year ago

“Plant come really quick very well packaged very happ y thank you will be bk”

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Posted 1 year ago

“Price was good and the packaging was really strong. Marked down as the plant I received had a huge tear through one of the leaves - when it's a fiddle leaf fig and one of the top leaves, it's not good enough to ship out plants with that sort of damage.”

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Posted 1 year ago

“Great selection of pots and plants that come well packaged.”

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Posted 1 year ago

“Everything about my experience with this company has been excellent, from the quality of their products, to their online advice and speedy delivery! Will definitely be using Hortology again!”

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Posted 1 year ago

“Absolutely lovely plant pots, very well packaged and quick delivery.”

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Posted 1 year ago

“I ordered a few plants - they were competitively priced, came on time, they used a quality courier (not Evri!) and the plants look lovely and healthy - let's just hope I can keep them that way!”

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Posted 1 year ago

“Arrived quickly and was really happy with quality of the pot we bought”

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Posted 1 year ago

“really high quality pots”

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Posted 1 year ago

“Affordable and beautiful pots, not easy to find sometimes but these are great. Happy with purchase.”

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Posted 1 year ago

“Great selection and arrived on time and in perfect condition!”

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Posted 1 year ago

“very happy with the quality of the plant which was delivered with lots of care. customer service is very supportive and knowledgable”

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Posted 1 year ago

“Beautiful, great looking planters!”

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Posted 1 year ago

“The goods sent are as cheap as Amazon and arrived in a good state and we packaged well.”

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Posted 1 year ago

“Beautiful plant (Calathea) well packaged and travelled well. Very pleased will order again!”

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Posted 1 year ago

“Lovely pots, although I was hoping they would be more rust coloured than black. I feel the lip at the top is going to make them impossible to repot, which is very annoying given how expensive they were. There was a massive amount of packaging used.”

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Posted 1 year ago

“The pots look exactly (if not better) as advertised on the website. I was always altered to the status of my order. The pots arrived quickly, were carefully packaged, and look great.”

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Posted 1 year ago

“Plants delivered promptly and in excellent condition”

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Posted 1 year ago

“Kept me up to date about delivery. Safely delivered in very well packed. Delivered on time. Was a gift and my sister says she loved it. Although unfortunately it was the wrong size which was my mistake for the plant that she needed to put in it.”

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Posted 1 year ago

“The pot designs are beautiful. I am extremely happy with my indoor plant pots, Hortology offers lots of choice and designs which no other offers. I would highly recommend Hortology.”

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Posted 1 year ago

Hortology is rated 4.8 based on 8,705 reviews