Login
Start Free Trial Are you a business?? Click Here

Hortology Reviews

4.8 Rating 8,670 Reviews
97 %
of reviewers recommend Hortology
4.8
Based on 8,670 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Could Be Better
All the plants (and one very large plant pot) came promptly and very well packaged. The quality of the plants is as good as you see on the site and are all perfectly healthy too. Will happily buy again from this company.
Helpful Report
Posted 2 months ago
Disappointed that I lost almost half of what I paid for the item in paying for it's Return. Didnt like the item once it arrived & discovered there was no free return policy.
Helpful Report
Posted 2 months ago
Always great quality and fantastic service from the whole team. Wouldn’t use anyone else! Highly recommend
Helpful Report
Posted 2 months ago
Small and cute atomiser but quite powerful in watering the plants. Very nice ! My first buy with Hortology and quite happy with the service overall.
Hortology 5 star review on 24th October 2024
Helpful Report
Posted 2 months ago
Great website. Quick and attentive customer service too. Would use again
Helpful Report
Posted 2 months ago
Beautiful planters and delivered in fantastic packaging. No chance of them arriving broken! Highly recommended.
Helpful Report
Posted 2 months ago
Easy to navigate, Excellent delivery.
Helpful Report
Posted 2 months ago
Lovely pots and hearty plants
Helpful Report
Posted 2 months ago
Super quick delivery. Pot very good quality and well packed.
Helpful Report
Posted 2 months ago
The Anthurium delivered was of a good qualty and looks lovely and doing really well!
Helpful Report
Posted 3 months ago
My order arrived really quickly. The plant pots were securely packed and came in a good condition. Thank you :)
Helpful Report
Posted 3 months ago
My plants arrived promptly and very well packaged. They are lovely healthy and a good size. I will definitely be ordering more plants from Hortology in the future.
Helpful Report
Posted 3 months ago
I bought a very large pot which is beautiful, a fairly lightweight material and with a plastic liner. We had to make drainage holes in the liner, but otherwise delighted with both items. Useful to be able to order materials for planting as well. The pot was really well packed and delivery arrangements particularly helpful. Tip top service and selection of goods.
Helpful Report
Posted 3 months ago
Lovely useful website, albein they sell a very grey-chrome orchid spay as "nickel" and the picture is doctored to look nickel, but reality is different.
Helpful Report
Posted 3 months ago
Every time I order from these guys I'm very happy with my plants,packaged well and as seen in the images.
Helpful Report
Posted 3 months ago
as expected, good business
Helpful Report
Posted 3 months ago
Plant arrived in healthy condition although courier clearly hadn’t keep upright so needed a bit of work when opened.
Helpful Report
Posted 3 months ago
Great plant quality as described on the website, good communication, delivery was on time and high quality packaging.
Helpful Report
Posted 3 months ago
Good communications, high quality products, easy to use website
Helpful Report
Posted 3 months ago
Never used this company before but was very pleased with my purchase of an indoor plant pot. Extremely well packaged arrived on time and most importantly just as I'd imagined from the photograph
Helpful Report
Posted 3 months ago
Hortology is rated 4.8 based on 8,670 reviews