Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.84

4.8 Rating 8,736 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 8,736 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Hortology 5 star review on 19th February 2025

820

Anonymous

Anonymous // 01/01/2019

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“A very clear plant order process and links to pots and liners with some great example combinations. The plants arrived quickly accounting for a cold spell and were securely packaged with very helpful unpacking instructions on the boxes. The plants are beautiful specimens and exceeded expectations.”

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Posted 2 months ago

“Delighted with my Esra plant bowl, as it is of excellent quality and looks lovely. It arrived very promptly and safely packaged, I was surprised at how heavy it is, the photos really don't do it justice.”

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Posted 2 months ago

“Excellent company, delivery and customer service outstanding”

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Posted 2 months ago

“Rapid delivery of quality plants and lovely pot to house one of the plants I ordered. To be given an attractive gift.”

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Posted 2 months ago

“First time on here and my first order arrived promptly. Good communications, with my order arriving correct and well-packaged. Highly recommend this website.”

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Posted 2 months ago

“Have only recently using Hortology, but have been very impressed by the quality of plants and pots”

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Posted 2 months ago

“The plants and planters from here are wonderful. Everything arrived promptly, well packaged and protected. I'll be shopping here again in the future.”

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Posted 2 months ago

“plants and pots have consistantly been very good quality and well packaged. prices are competative too.”

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Posted 2 months ago

“I’m a collector of retro planters to make my house plants stand out but hortology has such an affordable stunning range of planters…I need to buy more plants to put them in”

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Posted 2 months ago

“Happy with this Wandering Jew which is a lovely colour and a full leafed plant.”

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Posted 2 months ago

“Plants and products are always as described and of good quality. My delivery was despatched a few days late so they weren’t delivered during a cold snap, an extra level of care to make sure the plants arrived healthy.”

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Posted 2 months ago

“Always happy with the service, communication and delivery”

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Posted 2 months ago

“Funky plant pots that have brightened up my house!”

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Posted 2 months ago

“The ceramic plant pots were top quality. They were excellently packed and delivery was quick”

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Posted 2 months ago

“Was told it was going to be delivered 3 days ago still not here”

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Posted 2 months ago

Hi Ryan, Thank you for your order and review. We are so sorry to hear that your order has not yet arrived with you. We have reached out directly to resolve things with you. Kind Regards Your Hortology Team

Posted 2 months ago

“Lovely pot, the sizes are perfect. I love the matt look of these pots. Work perfectly on the floor or on a shelf, and the look great with my turquoise Iris pots too.”

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Posted 2 months ago

“Great customer service and speedy delivery”

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Posted 2 months ago

“Good quality product well packaged will buy again from this site”

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Posted 2 months ago

“was given a voucher as a present for £25, its hard to find a decmt plant for this price plus postage is another £5 . My local nursury has an excellent house plant section , same plant was basically half price. Nice plants but far too expensive.”

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Posted 2 months ago

“Very good range of plants and pots, always well packed.”

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Posted 2 months ago

Hortology is rated 4.8 based on 8,736 reviews