Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.84

4.8 Rating 8,736 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 8,736 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Hortology 5 star review on 19th February 2025

820

Anonymous

Anonymous // 01/01/2019

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“Fantastic plants and after a month they are all still doing well. Really well packed. And quick good comms. Great search facility for light options.”

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Posted 4 years ago

“Very good customer service and lovely pot that was packaged really well”

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Posted 4 years ago

“Rattlesnake plant, very well packaged so no damage to plant and minimal soil loss. The plant was a little thirsty but the delivery was quick and efficient.”

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Posted 4 years ago

“Ordered a large container for an outdoor plant - Delivery was prompt and the product is great. Whilst a little on the pricy side the quality is superb and therefore well worth paying the extra. Have now ordered twice from Hortology and will definitely be ordering again sometime soon! Dave Iles”

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Posted 4 years ago

“Bought a house plant for a friend and it was delivered last week, its gorgeous and I gave a very happy friend. Thank you for the excellent service”

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Posted 4 years ago

“Pots were well packaged and delivered in good time.”

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Posted 4 years ago

“Love the plants”

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Posted 4 years ago

“Ordered a plant pot, perfect fit, good price, well packed, quick delivery, what more could you ask for.”

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Posted 4 years ago

“Thru delivered very quickly but was very disappointed in the size very small think they could do with saying the dimensions”

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Posted 4 years ago

“Such a great find! I brought two beautiful indoor pots from Hortology, as gifts for Christmas. So very nice and great quality. They arrived extremely well packaged and protected from possible damage, tracking was easy. I will definitely shop with them again and again having found them.”

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Posted 4 years ago

“Bought a beautiful pot and liner. It arrived quickly and very well packaged. I love Hortology.... always fantastic service and great plants and pots.”

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Posted 4 years ago

“My wife was VERY PLEASED”

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Posted 4 years ago

“I was amazed by how lovely my plant pots were. Far better than anything you'd find in the local garden centre. They arrived fairly quickly and were of excellent quality. I will certainly order from you gain. Thank you”

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Posted 4 years ago

“Good quality plant pots and not overpriced. Loved it!”

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Posted 4 years ago

“Some very attractive pots and planters. Our Saar is very good looking. Very well packed and prompt delivery. Spot on !”

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Posted 4 years ago

“My purchase was a special gift for a friend. She is delighted with it and has sent me several photographs of the plant as it is starting to grow. The combination of plant and hanging pot was perfect.”

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Posted 4 years ago

“Seemed to arrive healthy and happy”

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Posted 4 years ago

“Great website, reasonably priced too. Speedy delivery. Very pleased with the pots I bought. However, the plant ordered was a bit worse for wear due to being over packaged without actually being supported. Would definitely order from Hortology again.”

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Posted 4 years ago

“Good quality products and quick delivery.”

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Posted 4 years ago

“I was wary of ordering plants online, but they arrived safe sound and beautiful. Will definitely order more!”

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Posted 4 years ago

Hortology is rated 4.8 based on 8,736 reviews