Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.84

4.8 Rating 8,634 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 8,634 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

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“The plant I bought was not available straight away, however customer service contacted me, offered me a few alternatives and kept me updated throughout the process. Very happy with hortology and I’m sure I’ll buy again from them !”

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Posted 1 year ago

“Good quality colourful planter, well packed for delivery. Excellent service.”

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Posted 1 year ago

“Good quality planters and quick delivery. Recommended”

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Posted 1 year ago

“very good quality plants very well boxed, but mine did have some damage on the box but the plant was in good condition very pleased with it.”

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Posted 1 year ago

“Great communication before delivery ,item arrived very well packaged . No complaints and would happily buy again .”

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Posted 1 year ago

“Great plant,well happy with it.quick delivery”

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Posted 1 year ago

“Lovely pot, thank you.”

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Posted 1 year ago

“I was very pleased with the speed of delivery as well as the careful way which my plant was packaged and the excellent condition which it arrived in, it was healthy and full.”

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Posted 1 year ago

“Great healthy plants well packaged and a reasonable price.”

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Posted 1 year ago

“The banana plant arrived earlier than expected.The plant is too small for the price and leaves were scorched but I had small discount for this.I am disappointed overall with the service.”

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Posted 1 year ago

Hi, Thank you for your order and review. We are sorry to hear that you were disappointed with your order. We have reached out to you directly to resolve this for you. Kind Regards Your Hortology Team.

Posted 1 year ago

“Thank you for my beautiful plant pot. It goes well in our lounge. The colours are lovely and well made.”

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Posted 1 year ago

“Excellent in every way. Highly recommended.”

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Posted 1 year ago

“Excellent product”

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Posted 1 year ago

“All plants arrived well packaged and in great condition and are doing well one month on.”

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Posted 1 year ago

“Great pot, not too pricey. Delivered quickly”

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Posted 1 year ago

“nice little plant in good health, and a nice pot. Carefully packaged and delivered promptly. I will be back for more plants”

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Posted 1 year ago

“My plant arrived beautiful and healthy. Very happy with my purchase”

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Posted 1 year ago

“Beautiful plant pots. Delivered promptly and packaged extremely well. Thank you.”

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Posted 1 year ago

“i love this plant its so good, variegated heart of strings, its of good wuality and came relatively quick, i dont know if its growing just yet but we will see”

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Posted 1 year ago

“Quick delivery and the plant I got (a Raphidophora) is beautiful and in perfect condition.”

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Posted 1 year ago

Hortology is rated 4.8 based on 8,634 reviews