Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.84

4.8 Rating 8,704 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 8,704 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Hortology 5 star review on 30th January 2025

813

Anonymous

Anonymous // 01/01/2019

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“Only bought a pot and some potting material but they were just fine”

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Posted 1 year ago

“Both pots arrived on time making an elegant display for the ficus benjamina plant and parlour palm I have in my conservatory. The service was impeccable and could not be more content.”

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Posted 1 year ago

“Excellent service and value. Beautiful plants. Will certainly be back. Thanks Kevin”

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Posted 1 year ago

“Easy to order, goods received as stated, and good quality products. Very happy with my purchase”

Hortology 5 star review on 13th November 2023

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Posted 1 year ago

“Very good plants (although you probably won't really know the size that well of the pot size), with a really great system to know what size pot you'll need, which really simplifies things. The delivery si quick and in wonderful packaging, making deliveries a breeze.”

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Posted 1 year ago

“Excellent product and good service would recommend”

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Posted 1 year ago

“Great plants that arrived very carefully packaged”

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Posted 1 year ago

“Very quick delivery and my pot is beautiful…great service”

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Posted 1 year ago

“I ordered the Buddha plant pot (cement) as a gift, Iris oval plant bowl in turquoise, Peperomia Caperata Red Luna and Chlorophytum Orchidastrum (green/orange). All arrived safely and well-packaged. The plants are lovely and very healthy. The Buddha plant pot is so nice I ordered one for myself! I have placed several orders with Hortology and been very pleased with their plants and their service. I would highly recommend them.”

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Posted 1 year ago

“I am so pleased with my plantpot love the colour and shape of the pot.”

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Posted 1 year ago

“Plants arrived happy and healthy”

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Posted 1 year ago

“I’ve always used Hortology as they offer a wide range of unique pots not found on the high street.”

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Posted 1 year ago

“Great website. The plant info is excellent. Easy and simple to navigate and purchase. Delivery was great and the parcel was well packaged. The plants were healthy and intact with no damage to them at all. Overall extremely satisfied and will definitely be purchasing more plants in the future.”

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Posted 1 year ago

“Fantastic service and quick delivery!”

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Posted 1 year ago

“Great collection of plants and pots, plants are always in great condition and love the pot designs and quality”

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Posted 1 year ago

“Excellent value, good quality, fast delivery - what's not to like :)”

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Posted 1 year ago

“This was my first order with Hortology and I won't hesitate to order again. The pot is perfect, really good quality and packaged very well. Delivery was very prompt too.”

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Posted 1 year ago

“Attractive indoor plant pot, delivered very well packed and quickly.”

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Posted 1 year ago

“well packaged quality plant and nice pots in multiple sizes”

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Posted 1 year ago

“I have bought many beautiful pots from this company which are excellent and arrive in good condition. I am now going to venture into buying their plants.”

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Posted 1 year ago

Hortology is rated 4.8 based on 8,704 reviews