Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.84

4.8 Rating 8,705 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 8,705 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Hortology 5 star review on 30th January 2025

Nick

Hortology 5 star review on 29th January 2025

Mrs

Hortology 5 star review on 28th January 2025

Sylwia

Ian

816

Anonymous

Anonymous // 01/01/2019

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“We have used Hortology on two occasions and have been extremely satisfied with the information that's available on the site and the quality of the plants.”

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Posted 2 years ago

“Great service . plant pots arrived very well packed and looked exactly as advertised . Thankyou”

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Posted 2 years ago

“After searching everywhere for the right size and pot, I am so glad I found this site, and I love my plant pot. Excellent quality and delivery.”

Hortology 5 star review on 14th November 2022

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Posted 2 years ago

“Plants arrived in great condition and in a timely manner”

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Posted 2 years ago

“Fabulous very speedy delivery came well wrapped and all look beautiful brought due to having two cats will definitely buy again thank you”

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Posted 2 years ago

“Excellent product especially for the price Quick and safe delivery, well packaged”

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Posted 2 years ago

“Placed three orders and the plants are healthy and in excellent condition upon delivery, they are packed solidly and the delivery is usually swift.”

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Posted 2 years ago

“Excellent customer service and support. Excellent products and choices of plants and plant Pots.”

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Posted 2 years ago

“I have been using Hortology for a couple of years now. Their products are so beautiful and unique. They always feel special. I love that there are so many designs, colours and sizes from which to choose the pot that is right for you. The products always arrive in good time and good condition. I have only had to communicate directly with the team once when they offered me the chance to have a slightly imperfect pot sooner than the pot I had ordered. They were friendly and professional”

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Posted 2 years ago

“Love Hortology! I have ordered plants and potting supplies multiple times from them: the plants are gorgeous, safely packed, quickly delivered. The supplied are also great quality. Highly recommend!”

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Posted 2 years ago

“Good selection of pots, impressive customer service. Will visit again.”

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Posted 2 years ago

“An absolutely amazing selection of pots in every size you could imagine, it was my first order and I’m so exited to order some more for my plant collection!”

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Posted 2 years ago

“All my items arrived safely and were well packaged. Very pleased with the plants and pots, a great addition to the home. Highly recommended.”

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Posted 2 years ago

“I am impressed with the thoughtful service I received when I ordered a plant pot and also a few liners. They checked to make sure I had the correct size before shipping. Great service! Pamela”

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Posted 2 years ago

“Great variety of house plants available.”

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Posted 2 years ago

“Promt delivery and service”

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Posted 2 years ago

“Amazing how a few quality plant pots can positively impact a room. One pot had a small chip but customer service offered a quick solution making the overall experience very easy and customer friendly.”

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Posted 2 years ago

“My plant arrived well packed and in good condition. Very pleased with it.”

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Posted 2 years ago

“Lovely plant , packed well. Really pleased very well looking healthy plant. Good delivery , good price. Very happy with my purchase. Looks lovely in my lounge”

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Posted 2 years ago

“Great purchase the plant pots were almost identical in finish etc as per website”

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Posted 2 years ago

Hortology is rated 4.8 based on 8,705 reviews