Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.84

4.8 Rating 8,735 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 8,735 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Hortology 5 star review on 19th February 2025

820

Anonymous

Anonymous // 01/01/2019

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“The shopping experience was good and my purchases arrived quickly and carefully packed. Unfortunately the plant misting sprayer only worked for a couple of days and now it won’t spray any more.”

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Posted 4 years ago

“Great experience, website was really easy to use and great value Will definitely use again”

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Posted 4 years ago

“Bought as a gift for my brother and he loved it!”

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Posted 4 years ago

“Wonderful service - lots of help and advice when needed, and first class packaging of plants and pots.”

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Posted 4 years ago

“Beautiful Plant superbly wrapped arrived safe and healthy .... will definitely use Hortology again”

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Posted 4 years ago

“Product exactly as described, arrived before the promised date and does what I wanted.”

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Posted 4 years ago

“Very good service and product”

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Posted 4 years ago

“Good clear information about each plant. Easy to find right plant for right place. Looking for a pet- friendly air filtering small houseplant I bought a spider plant as a gift & recipient says he loves it.”

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Posted 4 years ago

“I bought 2 water misters as Christmas presents. They arrived on time and looked nice for the money”

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Posted 4 years ago

“Well packaged and quick delivery”

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Posted 4 years ago

“I have now bought 2 large plants and 4 pots. Beautiful quality, plants and pots well protected in their packaging. I would definitely recommend”

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Posted 4 years ago

“Fab website! Very easy to use especially for pet safe plants. Gorgeous range of pots too!”

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Posted 4 years ago

“Easy to order, good selection and excellent delivery.”

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Posted 4 years ago

“Excellent quality, wrapping and the pots and plants were beautiful”

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Posted 4 years ago

“I was concerned about buying a ceramic bowl online, however it was so well packed I need not have worried. The bowl is lovely and just what I have been looking for.”

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Posted 4 years ago

“Excellent quick service. The plant pots were well packed for delivery.”

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Posted 4 years ago

“Amazing service and great quality. Arrived well packed and on time Thank You”

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Posted 4 years ago

“Lovely house plants and very good selection highly recommend”

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Posted 4 years ago

“Healthy Aspidistra and ornate Zembla pot delivered in 4 working days.”

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Posted 4 years ago

“Plant was looked lovely and healthy when it arrived. Delivery was quick too”

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Posted 4 years ago

Hortology is rated 4.8 based on 8,735 reviews