Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.84

4.8 Rating 8,704 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 8,704 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Hortology 5 star review on 30th January 2025

813

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you for my beautiful plant pot. It goes well in our lounge. The colours are lovely and well made.”

Helpful Report

Posted 1 year ago

“Excellent in every way. Highly recommended.”

Helpful Report

Posted 1 year ago

“Excellent product”

Helpful Report

Posted 1 year ago

“All plants arrived well packaged and in great condition and are doing well one month on.”

Helpful Report

Posted 1 year ago

“Great pot, not too pricey. Delivered quickly”

Helpful Report

Posted 1 year ago

“nice little plant in good health, and a nice pot. Carefully packaged and delivered promptly. I will be back for more plants”

Helpful Report

Posted 1 year ago

“My plant arrived beautiful and healthy. Very happy with my purchase”

Helpful Report

Posted 1 year ago

“Beautiful plant pots. Delivered promptly and packaged extremely well. Thank you.”

Helpful Report

Posted 1 year ago

“i love this plant its so good, variegated heart of strings, its of good wuality and came relatively quick, i dont know if its growing just yet but we will see”

Helpful Report

Posted 1 year ago

“Quick delivery and the plant I got (a Raphidophora) is beautiful and in perfect condition.”

Helpful Report

Posted 1 year ago

“Beautiful plants and pots arrived very promptly. We are also kept well informed of dispatch and delivery.”

Helpful Report

Posted 1 year ago

“Lovely plants in excellent condition, would have no hesitation in recommending Hortology. They arrive really well packaged and looking great. Have bought twice now and will definitely be buying again.”

Helpful Report

Posted 1 year ago

“I ordered a Crassula Marnieriana. Hortology warned me that some very delicate plants like the Crassula can loose some foliage in transit. However to my delight my plant arrived securely packaged and in perfect condition. I highly recommend Hortology.”

Hortology 5 star review on 20th July 2023

Helpful Report

Posted 1 year ago

“Placed four orders this year and every plant received was absolute top class. A faster delivery could not be possible and the packaging was perfect. All in all a very efficient company producing wonderful plants at very competitive prices. Will certainly buy again and many many thanks to all at Hortology. From an extremely happy customer.”

Helpful Report

Posted 1 year ago

“One of the best online plant shops there is! Super reasonable prices for the quality of the plants you get and they offer a wide variety, including variegated options that you might not find elsewhere. Delivery is also quick and safe with minimal damage since they secure them in place with sufficient protection. Wouldn't choose any other plant company to go with.”

Helpful Report

Posted 1 year ago

“First Class Service. Had to make a return (No fault of Hortology). Handled efficiently and promptly with no issue”

Helpful Report

Posted 1 year ago

“Good quality plants and speedy delivery.”

Helpful Report

Posted 1 year ago

“Really fast delivery, great quality, reasonable price. Plant was in excellent condition. Would recommend.”

Helpful Report

Posted 1 year ago

“Delivered on time and very well packed. The pot had dried out so the plant needs a little care”

Helpful Report

Posted 1 year ago

“I have had 6 plants delivered with Hortology - amazing quality, fantastic selection, website is so easy to use and the delivery is incredibly fast - really impressive and great for gifts that last for years!”

Helpful Report

Posted 1 year ago

Hortology is rated 4.8 based on 8,704 reviews