Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.84

4.8 Rating 8,724 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 8,724 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Hortology 5 star review on 11th February 2025

Cesco

Hortology 5 star review on 30th January 2025

Nick

Hortology 5 star review on 29th January 2025

Mrs

Hortology 5 star review on 28th January 2025

Sylwia

817

Anonymous

Anonymous // 01/01/2019

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“I absolutely love Hortology. My plants are all fabulous. They arrive beautifully packed and in great condition. I am somewhat addicted and my house is full of greenery ! Well done Hortology - wonderful service”

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Posted 4 years ago

“Very good”

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Posted 4 years ago

“Beautiful stags horn fern arrived very rapidly and in great condition. Sea grass planters good quality. All very good value”

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Posted 4 years ago

“Order was placed following excellent advice about the type of indoor plant I was looking for. Delivery was well communicated and efficient and the plants are beautiful and arrived in great condition. Will order from Hortology again soon.”

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Posted 4 years ago

“Quick delivery and healthy plants, slight hiccup with the order but was corrected straight away thanks to Sandra. Pleased with my new plants and all doing well.”

Hortology 4 star review on 1st February 2021

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Posted 4 years ago

“The pot i ordered was exactly as described, delivered on time and packed very well to ensure safe transport, i would not hesitate to recommend this company to everyone, thanks again.”

Hortology 5 star review on 1st February 2021

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Posted 4 years ago

“Amazing products, packed really well and arrived in good time. Beautiful items and will definitely order again from here!”

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Posted 4 years ago

“Very please indeed, will definitely use Hortology again, Sue, Alnwick Northumberland”

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Posted 4 years ago

“Lovely pots! Well packaged and came in good time, very happy with my orders and the service, thank you”

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Posted 4 years ago

“Excellent service, Great products ,arrived on time and well packaged. Thank you.”

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Posted 4 years ago

“I ordered 3 pots. They are lovely, well made. Look great, So pleased with them. Will order more. : )”

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Posted 4 years ago

“Great stock and service”

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Posted 4 years ago

“High quality pots, delivered in high quality packaging”

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Posted 4 years ago

“Very happy with the service!”

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Posted 4 years ago

“Excellent product. Super fast delivery. Great packaging.”

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Posted 4 years ago

“We ordered 3 pots, to of which were the same design. Unfortunately one of the pair of pots arrived with a hairline crack. I contacted Hortology and Julia came back to me very promptly with an offer to refund or replace - we took the latter option and the replacement arrived a few days later. Excellent PR and service. I will recommend Hortology to all our friends and relations.”

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Posted 4 years ago

“Gorgeous great quality plants delivered quickly and well packaged. I’m already on my second order in two weeks - oops! :)”

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Posted 4 years ago

“Lovely products and excellent value”

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Posted 4 years ago

“Fast delivery, great product”

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Posted 4 years ago

“Great plants - thank you!”

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Posted 4 years ago

Hortology is rated 4.8 based on 8,724 reviews