Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.84

4.8 Rating 8,710 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 8,710 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Hortology 5 star review on 30th January 2025

Nick

Hortology 5 star review on 29th January 2025

Mrs

Hortology 5 star review on 28th January 2025

Sylwia

Ian

816

Anonymous

Anonymous // 01/01/2019

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“Brilliant service, great products very carefully wrapped and delivered promptly. We had no queries.”

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Posted 3 years ago

“My order was filled very swiftly and arrived well packaged (no plastic). The plants were healthy and the pots I had chosen did not disappoint. Thank you.”

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Posted 3 years ago

“I love Hortology's pots. They are beautiful, great quality and reasonably priced. I highly recommend them.”

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Posted 3 years ago

“Super service, superb quality. Recommended by my son who is a very regular customer. I can now understand why and have gone on to recommend others. Well done”

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Posted 3 years ago

“Always good quality & as expected from pictures. Love it”

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Posted 3 years ago

“Purchased some indoor pots, look fantastic, great customer service and delivery. Can't wait to purchase some more.”

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Posted 3 years ago

“Ordered a plant plus pot as a present. Very easy to order. Items arrived on day asked for. The plant looks amazing. Great service all round”

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Posted 3 years ago

“Excellent easy ordering and a beautiful product”

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Posted 3 years ago

“Excellent thank you, healthy plants and great service. I will definately come back to you.”

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Posted 3 years ago

“Very quick delivery. Was very pleased with the plant that arrived.”

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Posted 3 years ago

“Absolutely beautiful pot. Packing was perfect to protect the pot for delivery. My son and daughter in law will be very pleased for the addition to their new extension.”

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Posted 3 years ago

“Very fast delivery. The plants came healthy and in very secure packaging”

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Posted 3 years ago

“Lovely pots delivered very quickly - delighted, the best selection I’ve found on the web (and in shops).”

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Posted 3 years ago

“I ordered succulent potting compost and two pots, all came quickly and matched the descriptions on the website. The pots are very sturdy and attractive. Potting advice on the website and on the potting compost was very useful too.”

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Posted 3 years ago

“Wonderful plants and pots, very safely packaged. Have used the company several times now and just put in another order. Reliable service and quality.”

Hortology 5 star review on 15th December 2021

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Posted 3 years ago

“As always this was an excellent quality plant and the service was very good also. It arrived in super condition and was very carefully packaged.”

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Posted 3 years ago

“Quality of the pots are outstanding and such a great service”

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Posted 3 years ago

“Easy to use the website, and rapid delivery despite the time of year. So pleased with the pots they are even better than in their photo. Delighted.”

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Posted 3 years ago

“Stunning! Bought this as a gift and the recipient loves it. Beautiful colour and looks classy.”

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Posted 3 years ago

“The plant is beautiful and I’m sure my daughter will love it for her Christmas present!”

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Posted 3 years ago

Hortology is rated 4.8 based on 8,710 reviews