Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.84

4.8 Rating 8,632 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 8,632 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

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“Amazing plant pots! Came very quickly after they came available. Packaged very carefully but could’ve used less packaging.”

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Posted 6 months ago

“Amazing quality pots and quick delivery! Worth the money.”

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Posted 6 months ago

“My plant was packaged in a good way to protect the plant during shipping bit arrived safely and was in a healthy condition. The plant looks like the picture and is the size stated. I was very pleased with my purchase and two months on my plant is still looking amazing and it such great value for the price. I will be ordering from them again.”

Hortology 5 star review on 23rd May 2024

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Posted 6 months ago

“This was my first order and I am very pleased with the product and service. Price was keen and delivery prompt.”

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Posted 6 months ago

“Beautiful and healthy plant! I can highly recommend. Very happy with my purchase.”

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Posted 6 months ago

“Plant pots received were very well packed and as described. Prompt delvery, will buy again.”

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Posted 6 months ago

“A very professionally run company. Excellent customer service with products to match. I will happily use again”

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Posted 6 months ago

“So very well packed, arrived in perfect condition a lovely specimen of a maranta will definitely buy from Hortology again”

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Posted 6 months ago

“Very nice , good quality pot and promptly delivered”

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Posted 6 months ago

“Very well packaged. Would definitely use again.”

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Posted 6 months ago

“Was looking for a specific style of pot to fit in with our retro decor and found the perfect one! Delivered safely and timely, can't fault the service!”

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Posted 6 months ago

“After placing my order, I have had an email saying that the plant I ordered was unavailable. However, the customer service remained in contact with me to ensure that we could reach the best possible solution. They assisted me throughout in choosing a suitable alternative (the iron plant) which arrived promptly and was safely packaged. The plant is beautiful and healthy. I would definitely recommend buying from here. Thanks, Hortology!”

Hortology 5 star review on 17th May 2024

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Posted 6 months ago

“Fantastic quality p!ants, safely delivered in perfect packaging. No hesitations in buying from them again.”

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Posted 6 months ago

“Great, Cheap flowerpots.”

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Posted 6 months ago

“Healthy plants and prompt, well packaged delivery. Delighted.”

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Posted 7 months ago

“I purchased several Artstone pots from Hortology. They were exactly as described on the website. They arrived promptly and were very well packed to prevent any damage.”

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Posted 7 months ago

“It’s easy to give positive feedback when everything goes well but when things don’t go as expected it shows the good from the bad! I am a regular customer of plants and pots and can testify that Hortology have fantastic after sales support and will continue to buy and recommend Hortology.”

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Posted 7 months ago

“Excellent service and communication. Good product. Will definitely use this company again. Highly recommended and thank you”

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Posted 7 months ago

“Great customer service”

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Posted 7 months ago

“Gourgeous plants and perfectly packaged. All arrived intact and safe.”

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Posted 7 months ago

Hortology is rated 4.8 based on 8,632 reviews