Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.84

4.8 Rating 8,738 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 8,738 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Hortology 5 star review on 19th February 2025

820

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the plants I received and they look so healthy”

Helpful Report

Posted 4 years ago

“Amazing service and fast delivery high quality plant pots”

Helpful Report

Posted 4 years ago

“Plants arrived very healthy and bigger than expected.I am very happy with my purchase and will be ordering more.”

Helpful Report

Posted 4 years ago

“Great pot, timely delivery”

Helpful Report

Posted 4 years ago

“All the plants and pots arrived safe and sound. Plants are verdant and look lovely”

Helpful Report

Posted 4 years ago

“Loads of great plants and a fantastic selection of pots! I love that they also sell pot liners too, which I've found difficult to get elsewhere. Highly recommend!”

Helpful Report

Posted 4 years ago

“Excellent quality and reasonable pricing. Always really pleased with all my purchases from Hortology.”

Helpful Report

Posted 4 years ago

“Ordering a gift for my daughter-in-law from Hortology was easy and efficient. She chose it, I ordered and it was delivered in double quick time for her birthday. I will recommend and use again.”

Helpful Report

Posted 4 years ago

“Jemma is fantastic! Really knowledgable and friendly. Excellent customer service. Will definitely be a returning customer and would highly recommend.”

Helpful Report

Posted 4 years ago

“Lovely pots.Good price and great quality Definitely order from you again Thanks”

Helpful Report

Posted 4 years ago

“Great plant selection, and great indoor plant pots for every colour/ decor style! Definitely recommend.”

Helpful Report

Posted 4 years ago

“Delivery was super quick and everything arrived in perfect condition. I loved the selection on the website as well!”

Helpful Report

Posted 4 years ago

“Great customer service, order arrived next day, well packaged. Would buy again.”

Helpful Report

Posted 4 years ago

“Lovely plants and easy delivery”

Helpful Report

Posted 4 years ago

“Pots came safe and well packed”

Helpful Report

Posted 4 years ago

“Great service and plants. Thank you.”

Helpful Report

Posted 4 years ago

“Plant pots and plant arrive completely undamaged- I was concerned ordering delicate items online. Very pleased with the service.”

Helpful Report

Posted 4 years ago

“Lovely selection of pots. Reliable delivery, everything carefully packed. I recommend it.”

Helpful Report

Posted 4 years ago

“Exceptional service and product choice. The pots and indoor plants are impressive. Thank you.”

Helpful Report

Posted 4 years ago

“Haven’t got a single complaint. Reasonable prices, plants come looking exactly as you’d expect based on the pictures, and they come packaged securely so they arrive intact. Customer service, when wanting to amend my order was fast and easy.”

Helpful Report

Posted 4 years ago

Hortology is rated 4.8 based on 8,738 reviews