Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.84

4.8 Rating 8,633 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 8,633 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great products and customer service. Quality plants packaged securely.”

Helpful Report

Posted 10 months ago

“Prompt delivery. Plant pot was a good, solid pot and as expected. Would buy from here again.”

Helpful Report

Posted 10 months ago

“I ordered 3 plants and they all arrived undamaged and fresh. Secured really well in their packaging box. I'm really happy with my plants and would definitely recommend Hortology.”

Helpful Report

Posted 10 months ago

“I ordered a plant pot from an extremely good choice of pots! It came quickly and was very well packaged. I have used Hortology in the past and would definitely recommend them.”

Helpful Report

Posted 10 months ago

“Wonderful exotic plants and great quality plant pots. Website very helpful in chosing plant and pot. Good communication and delivery within given timescales. Carrier helpful and on time.”

Helpful Report

Posted 10 months ago

“Great plants, delivered well! Both look great in my lounge”

Helpful Report

Posted 10 months ago

“I love my pot! Came in good time and finished off my front room perfectly. It's not the cheapest option, but it's well worth the extra money.”

Helpful Report

Posted 10 months ago

“Great quality planters and quick delivery. Well packed”

Helpful Report

Posted 10 months ago

“As always, received a lovely healthy plant, excellent packing and quick delivery.”

Helpful Report

Posted 10 months ago

“Excellent service and lovely products again and again”

Helpful Report

Posted 10 months ago

“The website was easy to use giving clear advice for choosing the right plant for the right space, and its care. My Golden Pothos arrived well packaged and was healthy and a good size and it seems very happy in a dark corner! I would certainly recommend Hirtology!”

Hortology 5 star review on 18th January 2024

Helpful Report

Posted 10 months ago

“I have now bought about 7 of the pretty Fay plant pots from Hortology in recent years, as well as a number of plants. My plants have all been extremely well packed, and have all been very healthy. I’ve only had one issue with an item arriving broken, and a replacement pot was sent promptly. They have such lovely things, and so much helpful info on the site. So I keep coming back.”

Helpful Report

Posted 10 months ago

“Fast delivery, items arrived in good condition”

Helpful Report

Posted 11 months ago

“This was my first expereince of using Hortology and what a joy it was. Lots of choice, good pricing, excellent communication and a delivery that happened on time with great packaging. On top of that what I bought was exactly as described and what I expected. I have already recommended them to others.”

Helpful Report

Posted 11 months ago

“The pictures I viewed on your website of the plants that ordered were excellent. The conditions of those plants I received were better than the pictures. Amazing. Brilliant. I am planning to order some more soon.”

Hortology 5 star review on 13th January 2024

Helpful Report

Posted 11 months ago

“Good quality plant very healthy well packed arrived in tip top condition no complaints whatsoever”

Helpful Report

Posted 11 months ago

“great selection of products. The packaging was the best Ive recived for a 'live' plant and everything arrived very quicky. Will be shopping with Hortology again”

Helpful Report

Posted 11 months ago

“Great selection of plants with clear advice on care. Easy to find a plant for a shady environment that is easy to care for. Quick delivery and great communication to keep you updated. Well protected during transport, arriving in beautiful condition. Very happy and would order again!”

Helpful Report

Posted 11 months ago

“Package was received promptly and though packaging was a bit excessive for items ordered everything was fine and mostly recyclable”

Helpful Report

Posted 11 months ago

“Very good pot well parcelled and arrived quickly. Very satisfied.And you earn points towards other purchases.”

Helpful Report

Posted 11 months ago

Hortology is rated 4.8 based on 8,633 reviews