Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.84

4.8 Rating 8,704 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 8,704 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Hortology 5 star review on 30th January 2025

813

Anonymous

Anonymous // 01/01/2019

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“Lovely products and excellent service. Prompt delivery.I would highly recommend.”

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Posted 11 months ago

“Can’t fault anything. Good value and efficient. Arrived earlier than estimated.”

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Posted 11 months ago

“Absolutely brilliant! Amazing range of plant pots, there were so many to choose from, we were spoilt for choice! We would definitely recommend Hortology, we'll certainly be back for any other requirements. Thank you.”

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Posted 11 months ago

“Beautiful pot, very unique, my sister loved it for her birthday!”

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Posted 11 months ago

“Beautiful pots and fast delivery!”

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Posted 11 months ago

“Contacted Hortology seeking advice regarding a particular plant pot. From the photographs shown on their website the colour was not entirely clear. I obtained a very fast response that was helpful and a successful purchase was made. Quick delivery of only a few days and well packaged pot and plant received in excellent condition. Overall the product and service was first class.”

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Posted 11 months ago

“Absolutely delighted with the two large plant pots I bought Extremely good quality and luxurious finish.”

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Posted 11 months ago

“Such good quality plants! None have died :)”

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Posted 11 months ago

“Fabulous selection of pots in lots of sizes. Easy to use website and excellent service.”

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Posted 11 months ago

“Received my happy, healthy looking plants and i'm very pleased with my purchase from Hortology. Packaging & delivery done with great care. Will be ordering some more soon. Highly recommend this plants company.”

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Posted 11 months ago

“Products well packaged and staff were really nice.”

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Posted 11 months ago

“Lovely, healthy plants! A bit of damage occurred in transit.”

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Posted 11 months ago

“Lovely plants and pots. Was emailed to check I was happy with the height of a plant. My issue is that they use DHL who only emailed me on the the morning of the day they were delivering. The driver left 3 large boxes in front of the door in view of everyone on the street when no one was in, instead of coming back the next day to try and re-deliver. I find this poor delivery on a day we were out all day”

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Posted 11 months ago

“Very pleased with the cody cement and stone plant pot for our enormous over 50 year old rubber tree. It feels sturdy wthout being excessively heavy. The free delivery was very welcome too.”

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Posted 11 months ago

“Always a pleasure to treat yourself or friends to a purchase from Hortology. Excellent product range, prompt delivery, what’s not to like?”

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Posted 11 months ago

“Happy customer”

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Posted 11 months ago

“Order came nice and quick and the plants were in great condition.”

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Posted 11 months ago

“Have ordered quite a few plants and pots from Hortology and never fail to impress. Delivery is quick and the plants are always well packaged.”

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Posted 11 months ago

“Nice plants”

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Posted 11 months ago

“Great plant in excellent condition”

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Posted 11 months ago

Hortology is rated 4.8 based on 8,704 reviews