Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.84

4.8 Rating 8,633 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 8,633 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“not the first purchase from this wonderful online shop! Happy customer”

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Posted 11 months ago

“A great quality product, carefully delivered in good time and expertly packaged. Highly recommended.”

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Posted 11 months ago

“Lovely plants as usual at Hortology , great service, plants come very well packed and arrive safely with no damage, they arrived when they said they would so very happy.”

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Posted 11 months ago

“Wow we found some exquisite pots.. when they arrived even more beautiful. All the items were expertly package. Definitely going back for more”

Hortology 5 star review on 9th January 2024

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Posted 11 months ago

“I have just bought a large indoor plant pot. I am very pleased with it. I found the website very good with the measurements given so that I could choose the exact size. Happy customer.”

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Posted 11 months ago

“Everything good. From order to delivery and of course the actual plant!”

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Posted 11 months ago

“Plants arrived quickly and looked great, would reccomend.”

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Posted 11 months ago

“Ordered 2 plants and pots for Xmas presents really happy with the service I received and the goods I purchased”

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Posted 11 months ago

“Ordered a lovely plant pot which arrived very securely packaged and exactly when expected. I am really pleased with the pot and it is as described and pictured on the website. I bought a liner for it and this was already fitted for me. Would recommend this company.”

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Posted 11 months ago

“Found a pot that I love on Hortology that I couldn't find anywhere else. It cost a little more than I was planning to spend, but well worth it for the style I wanted. It was also well packaged and delivered quickly.”

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Posted 11 months ago

“very good quality”

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Posted 11 months ago

“I’ve ordered plants as gifts twice now, one small and one big, and the experience has been good both times!”

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Posted 11 months ago

“Plant and pot arrived in perfect condition. Hortology informed me in good time that there was a problem with my original choice of pot and offered alternatives. Felt that I received a good service from this company and recipient very happy with her plant.”

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Posted 11 months ago

“Wonderful pots and terrific, healthy plants with great delivery.”

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Posted 11 months ago

“Amazing service, very happy with the product and the very quick delivery over the Christmas period. Would definitely buy again.”

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Posted 11 months ago

“Price reasonable, quality excellent. Plant pots hard to match elsewhere”

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Posted 11 months ago

“I gave my daughter 2 of your lovely plant pots for Christmas. She's was delighted. Thank you.”

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Posted 11 months ago

“Amazing service. Contacted me about a small defect that I would have never noticed and gave me a partial refund immediately. And the product itself is fantastic. Will be ordering again.”

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Posted 11 months ago

“Excellent plants, excellent service, excellent communications. Thank you.”

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Posted 11 months ago

“Excellent service. I brought the wrong size pot for the plant and they spotted this mistake straight away and contacted me before it was sent out. Marvellous attention to detail”

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Posted 11 months ago

Hortology is rated 4.8 based on 8,633 reviews