Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.84

4.8 Rating 8,705 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 8,705 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Hortology 5 star review on 30th January 2025

Nick

Hortology 5 star review on 29th January 2025

Mrs

Hortology 5 star review on 28th January 2025

Sylwia

Ian

816

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The team was amazing first of all. It was when we had the cold spell, & they said they'd wait to deliver the rubber plant for which I am thankful. They also helped me decide on a plant pot & liner. She's very happy where she is, not too hot & not too cold. Thank you for all of your help & I'm sure she'll grow to be beautiful! 🪴”

Hortology 5 star review on 6th February 2023

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Posted 1 year ago

“Very pleased plants arrived in great condition.Best company for plants delivered to my doorThank you. A Macdonald”

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Posted 1 year ago

“Amazing service, Fantastic product and Great price!”

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Posted 1 year ago

“Great easy to navigate website with all the info I needed to choose just the right plants. Quick delivery very well packaged -everything turned up in good condition undamaged. Happy to recommend Hortology”

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Posted 1 year ago

“Beautiful plant pot, just what I was looking for. Packaging 📦 was brilliant. Good experience.”

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Posted 1 year ago

“My plants arrived in perfect condition and extremely carefully packaged. Extremely impressed with Hortology”

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Posted 1 year ago

“I love Hortology! Without fail, every plant I have bought has been excellent quality. I have 55+ plants and the ones from here are my favourites. The pots are beautiful and I have all my statement plants are in something from Hortology!”

Hortology 5 star review on 5th February 2023

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Posted 1 year ago

“Wowzers!! Love my new pots! They look fantastic. Superb price and delivered in great packaging.”

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Posted 1 year ago

“Top quality house plant which was good value too. Awesome, recyclable packaging and speedy delivery. Really superb service, would thoroughly recommend.”

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Posted 1 year ago

“The plants arrived In perfect condition, really healthy and clearly very well cared for, which is worth paying a little more for. Plus there is loads of inspiration and plant care advice on the website. I love the pots too. I will definitely be buying more from Hortology!”

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Posted 1 year ago

“I’m loving my new plant collection and plotting my next acquisitions already!”

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Posted 1 year ago

“Very happy with my order, the pots are very nice and true to their picture, will order from you in the future. Thankyou”

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Posted 1 year ago

“Very quick and efficient service”

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Posted 1 year ago

“Pwrfect fast”

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Posted 1 year ago

“My plant order arrived quickly with all the items packed really well to protect the plants. The plants were very healthy and have since grown on very well. I’m very satisfied with my order.”

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Posted 1 year ago

“I’ve had several plants from Hortology and they’ve all been very healthy and strong. They always arrive promptly and they are packaged very securely. Highly recommend.”

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Posted 1 year ago

“It's been a pleasure. A good choice of top quality goods at fair prices, followed by safe ,speedy service”

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Posted 1 year ago

“I was delighted with my plants. The quality was outstanding and they were very carefully packed so there was no damage in transit. The selection to chose from was extensive so I will definitely shop here again.”

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Posted 1 year ago

“Beautiful pot, it arrived extremely well packed. Excellent company highly recommend.”

Hortology 5 star review on 4th February 2023

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Posted 1 year ago

“Great plants arrived safely and in good condition. Already sprouting new growth.”

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Posted 2 years ago

Hortology is rated 4.8 based on 8,705 reviews