Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.84

4.8 Rating 8,720 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 8,720 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Hortology 5 star review on 30th January 2025

Nick

Hortology 5 star review on 29th January 2025

Mrs

Hortology 5 star review on 28th January 2025

Sylwia

Ian

816

Anonymous

Anonymous // 01/01/2019

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“It was refreshing to find a company that went beyond my expectations. The plants were healthy, very well packaged, and were of a good size. I did not feel ripped off as I did with other plant distributors!!!”

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Posted 3 years ago

“The pots are stunning and well packed and delivered promptly.”

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Posted 3 years ago

“First timer ordering from Hortology and will definitely order from here again! Pot arrived in expected delivery time and looks great”

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Posted 3 years ago

“Had just the right sized pot I was looking for and lovely design too. Quick dispatch! Happy customer!”

Hortology 5 star review on 4th April 2021

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Posted 3 years ago

“Good plant and care descriptions on the website, and easy to order. Delivery was within the suggested time and packaging of my two plants was superb! the plants arrived in excellent condition and, three weeks after delivery to a complete novice both are showing signs of new growth. I will return to Hortology for family gifts because the plants are so healthy.”

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Posted 3 years ago

“Very well packed and delivered on time. Excellent quality plant and pot.”

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Posted 3 years ago

“Beautiful, high quality plants and pots; expertly packaged too”

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Posted 3 years ago

“Really lovely plants, fabulous quality pots and superbly packaged!!”

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Posted 3 years ago

“I loved my mini hanging planters, but I was disappointed that the box they came in was so very huge! Obviously well padded box to keep them safe but rather disproportionate to the size the planters actually came in.”

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Posted 3 years ago

“Was very dubious about ordering live plants from the internet but must admit was extremely impressed with standard, packaging and delivery by Hortology and wouldn’t hesitate to order from them again.”

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Posted 3 years ago

“First time buying from this company. Pleased to say that the items arrived on time and in good condition. I ordered compost, a plant bowl, and a small watering can. Items were reasonably priced as well. I will be buying from them again in the future.”

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Posted 3 years ago

“Love my plant pot. Item arrived quickly and very well packed. Will definitely order something else from this store in the future”

Hortology 5 star review on 3rd April 2021

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Posted 3 years ago

“Wide range of plants on user friendly web site, excellent communications and extremely healthy looking plants very well packaged to arrive safely and intact”

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Posted 3 years ago

“My plant arrived safely and within the timeframe given.well.packaged and a beautiful plant. Thank you !”

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Posted 3 years ago

“Arrived as advertised in good condition.”

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Posted 3 years ago

“Excellent plants- very quick delivery my plants are still thriving!”

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Posted 3 years ago

“Very pleased with the plants I ordered, packed well, very healthy plants, from a very happy customer”

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Posted 3 years ago

“Planters are good quality and true to the image on the website. The onner diameter of the planters is provided which is very helpful to ensure good fit. Prompt delivery, very well packaged.”

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Posted 3 years ago

“Have used Hortology a few times and they have always been fab! Excellent packaging which keeps the plants safe. Plants have all survived and have been as described. Pots and atomiser are perfect for what I needed. Would recommend.”

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Posted 3 years ago

“Great indoor pot, good quality, worth the money. It arrived promptly in good condition.”

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Posted 3 years ago

Hortology is rated 4.8 based on 8,720 reviews