Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.84

4.8 Rating 8,713 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 8,713 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Hortology 5 star review on 30th January 2025

Nick

Hortology 5 star review on 29th January 2025

Mrs

Hortology 5 star review on 28th January 2025

Sylwia

Ian

816

Anonymous

Anonymous // 01/01/2019

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“Great products, great customer service and easy delivery!”

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Posted 3 years ago

“First time I have used Hortology. Would definitely recommend, my order came perfectly packaged, beautiful heathy houseplants.”

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Posted 3 years ago

“The ochre vase is stunning and came well packaged. I was very pleased with the service received.”

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Posted 3 years ago

“As expected, lovely pot. Great price and fast delivery!”

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Posted 3 years ago

“These guys know how to ship an item super well protected, and they help me chose the correct size pot. They could not do any more spot-on nice to buy from a company that really cares”

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Posted 3 years ago

“Great quality and excellent packaging”

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Posted 3 years ago

“Very pleased with my purchase and so is my plant. Arrived quickly and very protected in the box.”

Hortology 5 star review on 12th August 2021

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Posted 3 years ago

“Such a lovely plant. Definitely a step closer to make my house a home”

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Posted 3 years ago

“Order arrived quickly & great quality. Would certainly use again.”

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Posted 3 years ago

“Everything was great. The order was professionally packed and delivered. Recommend 100%”

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Posted 3 years ago

“My golden pothos is growing stupendously well. Love it, thank you!”

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Posted 3 years ago

“Beautiful plants and excellent delivery”

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Posted 3 years ago

“Excellent service. Product just as ordered.”

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Posted 3 years ago

“Lovely plant, very well packed and delivered promptly.”

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Posted 3 years ago

“Amazing service. The plant arrived incredibly quickly, the next day!! It was in fantastic condition, and is beautiful could not recommend enough”

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Posted 3 years ago

“Very quick delivery. Pots look great, exactly as in the photo. Great service.”

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Posted 3 years ago

“Good quality plants and a quick delivery time.”

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Posted 3 years ago

“Lovely product, good service. You get what you pay for. I want to change all my plant pots to matching ones from Hortology one day.”

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Posted 3 years ago

“I bought a selection of pots and a plant, they all arrived extremely well packaged and protected, and I'm very happy with my purchases. I love buying from Hortology, I always know I'm getting quality that's hard to find elsewhere.”

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Posted 3 years ago

“Second purchase, plant/pot, arrived on time and all intact.”

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Posted 3 years ago

Hortology is rated 4.8 based on 8,713 reviews