Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.84

4.8 Rating 8,738 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 8,738 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Hortology 5 star review on 19th February 2025

820

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A lovely selection of plants -definitely a place to fuel my every growing collection! The one and only criticism would be the last package I received had bundled and taped one of the plants so tightly that when I unwrapped it a few stems fell off. This was only one of the three plants I've ordered so far (the others arrived perfectly), it was only minor thing and the plant will survive! Will certainly be back to purchase a more.”

Helpful Report

Posted 4 years ago

“Love my plants SO much! They arrived well packaged and healthy!”

Helpful Report

Posted 4 years ago

“Great quality product and delivered when I was told it would be.”

Helpful Report

Posted 4 years ago

“Such a wide choice of items, super quick delivery and items arrive so carefully wrapped, definitely recommend”

Helpful Report

Posted 4 years ago

“We bought a large Claire Artstone pot in grey, it’s perfect! It’s stylish but not too heavy . Thank you Hortology for providing a very efficient service. We will certainly be buying from you again !”

Helpful Report

Posted 4 years ago

“Excellent vase and looks perfect in situ”

Helpful Report

Posted 4 years ago

“I ordered flower pot, in real is more amazing than on the picture 😍 Delivery was really fast. It was packed safety. All good”

Helpful Report

Posted 4 years ago

“Ready, set, grow - lovely plants provided by a great committed company - making my home office healthy and beautiful - thanks Horology”

Hortology 5 star review on 6th November 2020

Helpful Report

Posted 4 years ago

“I ordered the black houseplant grow pot and I am very pleased with the item. I could tell it is made of good quality material. I hope a saucer will be made available for it to pair with even if sold separately as it can stand alone even without a decorative pot. I hope it also has a 15cm size so I can change my other grow pots but I think I’m asking to much.”

Helpful Report

Posted 4 years ago

“Beautiful plants in lovely condition and wonderful plant pots. Delightful service, prompt delivery.”

Helpful Report

Posted 4 years ago

“Plants arrived on time and were absolutely lush! Looked even better than the pictures - one very happy plant mom”

Helpful Report

Posted 4 years ago

“Great plant. Fast delivery. Thanks people”

Helpful Report

Posted 4 years ago

“The plants arrived very well packaged and I am so happy with them. So far thriving in their new home. I would order from Hortology again.”

Helpful Report

Posted 4 years ago

“Very pleased with my lovely Areca palm and my smart pot and liner”

Helpful Report

Posted 4 years ago

“Bought at plant as a gift. Seller was very helpful, kind and responsive. Delivery was fast too. Would love to shop here again. Thank you”

Hortology 5 star review on 5th November 2020

Helpful Report

Posted 4 years ago

“Beautiful plant , efficient delivery,good packaging.”

Helpful Report

Posted 4 years ago

“Ordered multiple plant pots from here - excellent quality and great value for money.”

Helpful Report

Posted 4 years ago

“My experience with Hortology has been excellent - I gave wrong address for delivery and emailed them, got a (humorous) response within hours - thank you. Plant and pot are both beautiful, would def recommend and use again”

Helpful Report

Posted 4 years ago

“Excellent service and prompt delivery with purchased products just as described. Will definitely use again. Only downside there was a lot of protective packaging which of course can be a good thing”

Helpful Report

Posted 4 years ago

“The only place I go for pots.”

Helpful Report

Posted 4 years ago

Hortology is rated 4.8 based on 8,738 reviews