Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.84

4.8 Rating 8,718 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 8,718 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Hortology 5 star review on 30th January 2025

Nick

Hortology 5 star review on 29th January 2025

Mrs

Hortology 5 star review on 28th January 2025

Sylwia

Ian

816

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with my purchases. Pots exactly as described and plant arrived very healthy and well packaged.”

Hortology 5 star review on 9th April 2021

Helpful Report

Posted 3 years ago

“Excellent service. Very fast shipment, the plants beautiful and healthy, perfectly packaged. A very happy customer!”

Helpful Report

Posted 3 years ago

“I purchased a Cresta Ice Blue Plant Bowl recently for a large Echeveria Mexican succulent. The colour of the bowl suited the plant perfectly. It was delivered quickly and arrived well packaged. Very happy with my purchase!”

Helpful Report

Posted 3 years ago

“First time ordering, but won't be the last! Very well packaged and we are very pleased with the pots and the healthy plants!”

Helpful Report

Posted 3 years ago

“Efficient and helpful, quality indoor pots.”

Helpful Report

Posted 3 years ago

“Beautiful plant, quick delivery and great service; when there was an issue with my order they let me know straight away to amend it.”

Helpful Report

Posted 3 years ago

“Great plants, value for money and excellent service”

Helpful Report

Posted 3 years ago

“Beautiful plant which arrived in good condition. Very well packaged and arrived in good, healthy condition. Plant very quickly became accustomed to its new surroundings and is thriving.”

Helpful Report

Posted 3 years ago

“Loving the plant. It came in a sturdy box and in timely manner. Highly recommended 🪴🪴🪴”

Helpful Report

Posted 3 years ago

“Very easy to place an order and delivery arrived when expected. Very pleased with my purchase it looks fab”

Helpful Report

Posted 3 years ago

“Fantastic company, plants are always in really good condition when they arrive, well packaged and protected, not to much plastic. I have bought from here several times. Good value to.”

Helpful Report

Posted 3 years ago

“Great service, great plants. I was looking for a bathroom plant and I was spoiled for choice. The plant arrived in beautiful condition and very quick. Was kept updated at all times about delivery. Will definitely be buying more from Hortology.”

Hortology 5 star review on 8th April 2021

Helpful Report

Posted 3 years ago

“I ordered 3 plants they arrived in well packed perfect condition”

Helpful Report

Posted 3 years ago

“superb brill absolutely chuffed . Thank you R a clarke”

Helpful Report

Posted 3 years ago

“The ferns which I ordered were absolutely fantastic. Packaging superb. Best plants I’ve ordered on line. Thank you”

Helpful Report

Posted 3 years ago

“Excellent service and good product for my olive trees”

Helpful Report

Posted 3 years ago

“Although my plant arrived in very poor condition, I cannot fault the customer service team. I sent them a photo of the plant straight away and they replied with excellent advice on how to save it plus a full refund. Despite this setback, I would definitely recommend them.”

Helpful Report

Posted 3 years ago

“Beautiful pot. So pleased it was also wrapped entirely in recyclable packaging. Easy to use website. Perfect gift. Thank you!”

Helpful Report

Posted 3 years ago

“Unsure about this company as had never used before however... Was not disappointed! Plants arrived on time; they were amazing and healthy, plant containers were just as good as the pictures; packaging excellent and sustainable and finally the communication and time slots worked perfectly! The prices are reasonable too and you certainly get good value for money. We live in Leeds and plants delivered to an address in London within 3 days! We will be using this company again. 5 stars!”

Helpful Report

Posted 3 years ago

“Loved the plant pots I got - they all arrived in tact and very timely delivery!”

Helpful Report

Posted 3 years ago

Hortology is rated 4.8 based on 8,718 reviews